On restarting my laptop (OS Windows 8.1) the following error message appears.
"There was a problem starting
C:\Users\derek\AppData\Roaming\newnext.me\nengine.dll
The specified module could not be found"
Is this significant and how might I find and reintroduce this module?
Can anyone help? Thank you
Derek Almond
Hi Derek
The newnext.me\nenengine.dll is not something that you want to reintroduce onto your system.
This is part of a known malicious spyware/adware component. The files were probably removed by your antivirus software.
It sounds like the antivirus software left a setting that starts this software automatically and hence you see the error message that it cannot be found.
Go to the Desktop, right click the Taskbar and select Task Manager.
Click the Startup Tab.
Look for an entry that refers to the newnext.me\nengine.dll path.
Right click that entry and select the Disable option.
Restart the computer to test.
Let us know the results.
Regards
Many thanks for your assistance this has completely solved my problem. I am most grateful
Derek Almond
C;\Users\derek\AppData\Roaming\newnext.me\nengine.dll module could not be found
On restarting my laptop (OS Windows 8.1) the following error message appears.
"There was a problem starting
C:\Users\derek\AppData\Roaming\newnext.me\nengine.dll
The specified module could not be found"
Is this significant and how might I find and reintroduce this module?
Can anyone help? Thank you
Derek Almond
Windows for home | Previous Windows versions | Apps
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
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Anonymous
2014-03-31T08:47:46+00:00
6 additional answers
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Anonymous
2014-03-29T19:05:03+00:00 On restarting my laptop (OS Windows 8.1) the following error message appears.
"There was a problem starting
C:\Users\derek\AppData\Roaming\newnext.me\nengine.dll
The specified module could not be found"
Is this significant and how might I find and reintroduce this module?
Can anyone help? Thank you
Derek Almond
Hi Derek
The newnext.me\nenengine.dll is not something that you want to reintroduce onto your system.
This is part of a known malicious spyware/adware component. The files were probably removed by your antivirus software.
It sounds like the antivirus software left a setting that starts this software automatically and hence you see the error message that it cannot be found.
Go to the Desktop, right click the Taskbar and select Task Manager.
Click the Startup Tab.
Look for an entry that refers to the newnext.me\nengine.dll path.
Right click that entry and select the Disable option.
Restart the computer to test.
Let us know the results.
Regards
-
Anonymous
2014-03-29T11:33:18+00:00 On restarting my laptop (OS Windows 8.1) the following error message appears.
"There was a problem starting
C:\Users\derek\AppData\Roaming\newnext.me\nengine.dll
The specified module could not be found"
Is this significant and how might I find and reintroduce this module?
Can anyone help? Thank you
Derek Almond
can you help me fix
Joe Cassar seems to have had the same problem but hasn't offered a solution. Can anyone help?
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Anonymous
2014-03-28T09:51:26+00:00 On restarting my laptop (OS Windows 8.1) the following error message appears.
"There was a problem starting
C:\Users\derek\AppData\Roaming\newnext.me\nengine.dll
The specified module could not be found"
Is this significant and how might I find and reintroduce this module?
Can anyone help? Thank you
Derek Almond
can you help me fix
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