Dawn Of War 2: Can't login to Live

I think I may have a solution to the problem. I was having the same issue with not being able to login to Microsoft Live inside Dawn of War 2. I changed my password and then I had the issue when trying to login to my Xbox 360 account. After getting a hint from the error message from Xbox live, I logged in to my Microsoft account on my web browser and disabled the 2 step verification thing that Microsoft tried to get everyone to sign up for automatically. Once I did this, not only was I able to login to my Xbox live account again, but I was also was able to login through Dawn of War 2. I think that since Dawn of War 2 has such a straight forward way of allowing logins, it may not take into account the 2 step verification and automatically deny access since it is required. Hopefully this info helps.

Hi inchiesun,

·        Were you able login to LIVE using direct connection that is, bypassing the router?

·        Did you try the steps provided above?

Look forward to hearing back from you.

Thanks and Regards, Santosh Y – Microsoft Support

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Hi, I am having the same problem and it is so unbelievably frustrating !!!! Stress levels are now through the roof ! I have tried all the steps above and I am using a wired connection through a router. PLEASE PLEASE PLEASE help me ASAP before I just completely go insane.

Hi inchiesun,

·        Were you able login to LIVE using direct connection that is, bypassing the router?

·        Did you try the steps provided above?

Look forward to hearing back from you.

Thanks and Regards, Santosh Y – Microsoft Support

Visit our **Microsoft Answers Feedback** Forum and let us know what you think.

the only thing thats really changed in the connections is that i have a router and a new computer, i think it may have something to do with the router so im thinking of trying a direct connection to see if this fixes the prob i may be wrong but who knows it may work

Hi inchiesun,

Do you remember making any software or hardware changes after which the issue started?

Try the steps below and check if it helps.

Step 1:

Part A:

Open the following ports in the firewall that you are using and check if it helps.

>> TCP 80 >> UDP 88 >> UDP 3074 >> TCP 3074 >> UDP 53 >> TCP 53

If you are using Windows Firewall then have a look at the following article link:

**Open a port in Windows Firewall**

Part B:

Allow the game to communicate through firewall that you are using.

If you are using Windows Firewall then have a look at the following article link:

**Allow a program to communicate through Windows Firewall**

Step 2:

1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

2. Type the following command, and then press ENTER

netsh winsock reset

netsh int ip reset resetlog.txt

3. Restart the computer.
4. Start the game and try to login to live and check.

Step 3:

Place the computer in a clean boot state and troubleshoot the issue.

**How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7** (Step 1: Perform a clean boot)

If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the following KB article to narrow down the exact source:**http://support.microsoft.com/kb/929135**

Also, see the section on how return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual”, after performing the clean boot troubleshooting.

I would also suggest you to post you query in the following forums as well:

**Games for Windows Forums**

**THQ Community**

****Hope this helps. Let us know if you need further assistance.

Thanks and Regards, Santosh Y – Microsoft Support

Visit our **Microsoft Answers Feedback** Forum and let us know what you think.

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