Share via

I entered my PID number and it says it does not correspond with the country I have registered; how do I correct this?

Anonymous
2014-05-01T15:18:31+00:00

I am having some Windows issues and want to chat with a tech, so entered my PID, and it says the product number does not correspond with the country I have registered, which is incorrect, as I am sure I registered USA as that is my residence.  How do I change this--where is the tools option located?

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-05-07T13:00:38+00:00

    Hi,

    Thank you for the update.

    I would suggest you to try the following steps and check if the issue persists.

    To change the home location for your PC to a specific country or region

    1. Swipe in from the right edge of the screen, and then tap Search.

    (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.) 2. In the search box, enter region, and then, in the results, tap or click Change your country or region. 3. Select the country or region for your location from the list.

    Please post back your results for further assistance.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-05-02T13:51:24+00:00

    Email was returned. error message is something to the effect of the PID number I used was not supported in the country i selected.   I checked and rechecked the product id number, and i am typing it correctly.  also I checked my profile, and it says USA, which is where I live and where the computer is.  Why would it not support this in the US?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-05-02T13:48:33+00:00

    PLEASE SEE EMAIL I JUST SENT.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-05-02T13:11:42+00:00

    Hello PSterb,

    Thank you for posting your query in Microsoft Community Forum.

    1. What are the concrete issues you are having with Windows?
    2. What is the exact error message that you get when you say, "product number does not correspond with the country"?

    You may refer to the following link for further information PID numbers and their registration and check if it helps.

    Find the Product Identification number (PID) for Microsoft products

    http://support.microsoft.com/gp/selectpid/en-in

    Also, I would suggest you to contact Microsoft Support regarding this issue.

    Contact Us

    Hope this information is helpful. If the issue still persists, please post back for further assistance, we'll be glad to assist you.

    Was this answer helpful?

    0 comments