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Windows 8 clock problem

Anonymous
2014-06-12T11:49:20+00:00

Hi all,

My windows 8 clock is 1 hour and 20 minutes slow. Whenever I do anything to change it (synronize with internet time or change it manually) it changes to the correct time for a split second and then it immediately changes back to the wrong time again (1 hour and 20 min slow). 

As you may imagine I looked at several posts on different websites. I have my time zone correct. I get a succesfyul message when I sync with the internet, but the clock immediately switches back to the incorrect time. Even if I manually change the time and turn off internet sync the clock still changes back to the wrong time (really weird). I also went to services.msc and tried to the different settings (restart, disabled, automatic etc.), but it was of no avail. 

Simply stated: I cannot do anything to change the clock time because it reverts to the wrong time by itself. Please help!!!

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-06-13T07:18:21+00:00

    Hi Husain,

    This issue also happens when the Windows Time Service is corrupt and it usually gets resolved by unregistering and re-registering the “W32tm” services. W32tm.exe is a command line tool for configuring, monitoring, or troubleshooting the Windows Time Service. It can also be used to diagnose problems with the time service.

    Thus, before performing “Refresh” of the computer, you may also try these methods and check the status.

    Method 1: Unregister and Re-register “W32tm” using Elevated Command Prompt.

    a)       Press “Windows Logo” + “Q” keys on the keyboard and type “cmd” in the search box.

    b)       Right click on the “Command Prompt” icon from the search results and select “Run as administrator”.

    c)       Run the following commands one by one and press enter after each command on the command prompt window.

    net stop w32time

    w32tm /unregister

    w32tm /register

    net start w32time

    w32tm /resync

    d)       Restart the computer and check if the issue persists.

    If the issue still persists, then check if this is caused by any corrupted or damaged system files on the computer. Please try the next method.

    Method 2: Run an SFC Scan

    The “sfc /scannow” command scans all protected system files and replaces incorrect versions with correct Microsoft versions.


    a)       Press “Windows Logo” + “Q” keys on the keyboard and type “cmd” in the search box.

    b)       Right click on the “Command Prompt” icon from the search results and select “Run as administrator”

    c)       On the command prompt window, type the following command, and then press “Enter”

    sfc /scannow

    d)       Follow the on-screen instructions and complete the scan.

    Method 3:

    If the issue still persists, you may have to check the date/time and change the bios clock settings.  

    **Note:**Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk. 

    Hope this helps.

    Please post back with the status of the issue and we will be glad to assist you further.

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  1. Anonymous
    2015-04-23T17:08:59+00:00

    Hi Karthik,

    I am having the same issues and have tried methods 1 & 2 to no avail.

    Kindly work me through method 3 as i do not know how to get on it.

    Thanks.

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  2. Anonymous
    2014-06-19T07:12:08+00:00

    Hi Husain,

    Glad to know that the issue has been resolved.

    Please post back if you have any issues related to Windows and we will be glad to assist you further.

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  3. Anonymous
    2014-06-18T15:28:35+00:00

    The first two methods did not work, but the third one worked. Thanks!

    I set the time by accessing the uefi settings. I changed the system time clock as close as possible to the real time. After I logged in I made windows sync the time with the internet, and it worked. 

    I think my system clock may have gone screwy because I kept turning on my laptop when it had low battery. This kind of thing happened with my old laptop. What I do not understand is why Windows wont let me change the time from the clock in the lower right hand corner. Anyways, problem solved

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