My PC is stuck on the "Starting Windows" screen.

When I booted it, it didn't get stuck.

But when I booted it, it was on the "Starting Windows Screen" for longer than usual, i was about to force shut it down because it was taking long, but right then, it booted.

Hello Misha,

Thank you for keeping us updated about the issue.

I would suggest you to run a full scan using Microsoft Safety Scanner (MSS) to make sure that the Computer is virus free.

The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.

http://www.microsoft.com/security/scanner/en-us/default.aspx

**Note:**The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Hope this information is helpful. If the issue still persists, please post back with current status of your issue and result of the proposed suggestion, we'll be glad to assist you.

Thank You.

Hello Misha,

Hello Mark,

Thank you for providing a detailed information on your issue. I appreciate your efforts to find the resolution of your issue. However, there are a few more steps that we can try to diagnose the root cause in order to fix the issue permanently.

I would appreciate if you can provide us the following information to help us understand the issue better.

1. Have you made any recent software or hardware changes on the computer prior to the issue?
2. Are you getting any error message, if yes what is the exact error message?

Try the below mentioned steps and check if it helps.

Method 1:

Disconnect all the external devices except keyboard and mouse and try to boot the computer.

Method 2:

If issue still persists try to Boot the computer in **last know good configuration**.

Method 3:

If still the issue persists, perform a system restore from windows recovery environment with the Windows 7 DVD.

**What are the system recovery options in Windows 7?**

For reference:  

**What to do if Windows won't start correctly** (Applicable to Windows 7)

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

Thank you.

based on the symptoms of this problem, I recommend checking your hard drive for errors, using the thorough option (all 5 stages of the Check Disk utility)

If you can boot to your desktop (either normally, or in safe mode), use the following directions.

1. Click on the start orb -> All Programs -> Accessories -> right click Command Prompt, and choose "Run as administrator" from the menu that appears.
2. If prompted for a password, or confirmation, enter the password, or click the "Yes" button to confirm.
3. in the DOS prompt, use the following command   chkdsk C: /r then press the Enter key. Be sure to replace C: with the letter of your boot device (normally C:)
4. at the Y/N prompt that follows, press Y then Enter.
5. restart your computer.

This will perform a thorough check of your hard drive, including a surface scan. The amount of time this scan will take depends on the size of your drive, how many files are stored on it, and any errors it might find. You may need to reboot a second time in order to know whether this has fixed your problem.

Hope it helps.

No,  I have not made any hardware or software changes to my computer recently.

I am not getting any error messages.

oh by the way i got to my desktop by using system restore. i restored it to the 21st (there was no restore point prior to the 21st), but the problem started before that, so i don't think it fixed the problem permenantly.

and no the problem hasn't happened since the restore.