Windows 8 User Profile corrupted

Hi,

Thank you for providing a detailed technical update to the issue.

If you need any further assistance with Windows Operating System, please post your query on Microsoft Community Forums and we’ll be glad to assist you with it.

Hi Chris,

What is the exact error message related to User Profile?

Create a new user account and check if the issue persists. If the issue does not persist in new user account then you can fix the corrupted user account.

a: Press Windows logo + C to open the Charms Bar

b: Now Click Settings and then More PC Settings.

c: Then Click Users and then Add a User

d: Log on as a user other than the new user you just created or the user that you want to copy files from.

e:Open the My Documents folder  by Pressing Windows logo + Q and typing computer while highlighting settings Double-click the hard disk drive that Windows is installed on (it's usually your C: drive), double-click Users, double-click the folder with the name of your account, and then double-click My Documents.

f: Click the Tools menu, and then click Folder Options.

If you don't see the Tools menu, press Alt.

g: .Click the View tab, and then click Show hidden files, folders, and drives.

h:Clear the Hide protected operating system files check box, click Yes to confirm, and then click OK.

i: .Locate the C:\Users\Old_Username folder, where C is the drive that Windows is installed on, and Old_Username is the name of the profile you want to copy files from.

j: .Select all of the files and folders in this folder, except the following files:

•Ntuser.dat

•Ntuser.dat.log

•Ntuser.ini

h:.Click the Edit menu, and then click Copy.

If you don't see the Edit menu, press Alt.

i: Locate the C:\Users\New_Username folder, where C is the drive that Windows is installed on, and New_Username is the name of the new user profile you created.

j: .Click the Edit menu, and then click Paste.

If you don't see the Edit menu, press Alt.

k: .Log off, and then log back on as the new user.

Please reply if you have any questions.

Dear Jensen

Thanks for this post.

may I ask for your help?

My daughter has a Win 8 HP laptop, working with French language settings and am suffering a corrupted user profile.

This happens after the computer got iddle and when restarting got inat a new profile, files missing, office missing and new desktop picture.

I have my C:/users folder full of users and growing!!

• name (original)
• name.PCNAME
• name.PCNAME.000
• name.PCNAME.001
• Public
• TEMP
• TEMP.PCNAME
• TEMP.PCNAME.000
• TEMP.PCNAME.001
• TEMP.PCNAme.002
• UpdatusUser
• UpdatusUser.PCNAme
• UpdatusUser.PCNAme.000

I have activated Guest account and have created a new user account (admin) to follow your instructions and copy files.

• When restarting, I can only access corrupted user profile, nor the new account nor guest account.
• New user and Guest account are not shown in c:/users file.
• Can I delete the fake users folders in the C:/Users folder?.
• How to satrt Win 8 on a safe or before autorun options?

Can you please help me by explaining on how to get into the new user account and copy orginal files and try to recover original settings and office?

Thanks in advance

Alejandro

Hey Jessen,

I cannot even get into the user account. I'd like to just delete the User profile so I may log in, is this possible?

Hi Jessen,

I cannot log unto the machine becasue its the only account. How do I get to System Recovery or even SAfe Mode?