New Printer "Canon Pixma IP2770 driver installation failure"

Canon printers a real sensative with driver/software installs,if you

dont do it right the 1st time it can be a problem...1st,once printer is

plugged in & OS starts,you recieve found new hardware,the OS installer

starts,let it run w/o any input,but at the same time,open the software/

drivers from canon,they run auto,the OS installer will complete once all

from canon are installed..You need to chk canon for multiple downloads,

start with the 1st...Also,with a failed installation like you had,sometimes

you need to plug into a diffrent port,this lets you start from scratch...

Thanks for the help,

I will do this steps, and will post again for the result..

God bless

Thanks for the reply,

I have tried to install the latest printer driver, and unfortunately, it did not work, I forgot to mention that I have also tried to install another canon printer ip1980 on my laptop, still I got the same problem. When I try to update the driver from online, it says something like this "Device driver was not successfully installed", when I tried to search update from my computer it says "Windows has found a driver for your device but couldn't install, access is denied".

I also tried to install the device on safe mode thinking some applications try to block the process, still did not work for me, it gives me this message "Windows has found a driver for your device but couldn't install, access is denied" then i checked the install error under device manager/device properties

its error 00000005

Thanks again..

Hi,

Be sure to contact Canon Support.

Be sure you are logged in as ADMIN.

If you have ANY printers installed now uninstall them ALL and reboot.

===============================================================

Use this spooler troubleshooter to see if you can clear all and then re-install the printer. (It will

help to ensure the printers are removed.) Do ALL of these and not just some.

Check with the printer maker for updated drivers and their Support and Forums for known issues.

Check chan vu's message here - the very top one.

fixed spooler subsystem app stopped working

http://social.technet.microsoft.com/Forums/en/itprovistaprinting/thread/460f297a-dd66-4476-a176-542e1519ca3e

===================================

Do these as sort of prerequisites :

Clean up general corruption and repair/replace any damaged/missing files.

Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to Repair Windows 7 System Files with System File Checker

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then run checkdisk (chkdsk).

How to Run Disk Check in Windows 7

http://www.sevenforums.com/tutorials/433-disk-check.html

References to Vista also apply to Windows 7.

Go to Printer maker's Site and get the latest drivers - Download - SAVE - do not install yet.

When ready to install - Right Click on the driver - Run As Admin.

Also check with your Printer Maker's Support and any Forums.

Use this method to clear the spooler then uninstall and reinstall your printer (check with the maker for

the latest driver).

Check the Mr Fixits here and if you have to use the other methods go back and try them again afterwards.

Printing problems and printing errors - a Mr Fixit

http://support.microsoft.com/gp/printing\_problems

Troubleshoot printer problems - a Mr Fixit

http://windowshelp.microsoft.com/Windows/en-US/help/8c11977e-8244-408f-a036-7978a618d7a21033.mspx

Logon as Admin

Start - type in Search box -> COMMAND - find at top of list and RIGHT CLICK - RUN AS ADMIN

you can copy and paste each line in except the ones in brackets and hit enter after each.

net stop Spooler

(will echo Deleting all print jobs) <-- you should see this returned

ping localhost -n 4 > nul

del /q %SystemRoot%\system32\spool\printers\*.*

net start Spooler

(will echo Done!) <-- you should see this returned

ping localhost -n 4 > nul

Another way

http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-windows-vista-and-xp/

Check the print cue - DELETE/STOP all jobs - then Right Click on printer - DELETE Printer

http://windowshelp.microsoft.com/Windows/en-US/Help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

If using Control Panel - Devices and Printers

Try after unplugging your printer if needed.

Also check the Print Spooler Service and its dependencies and their dependencies.

Windows 7

http://www.blackviper.com/2009/01/13/black-vipers-windows-7-service-configurations/#more-2989

Windows 7 Service Pack 1

http://www.blackviper.com/2010/12/17/black-vipers-windows-7-service-pack-1-service-configurations/

How to Fix Windows Vista Print Spooler not Starting

http://www.ehow.com/how\_4920100\_vista-print-spooler-not-starting.html

Check this thread if needed - stop and clear the spooler

http://social.answers.microsoft.com/Forums/en-US/vistaperformance/thread/a15779d6-ac0d-42fd-9ac2-a1da241ea19f/

and here

http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/58b54fa9-cf6f-40f7-90b2-8093c6777493

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Hi,

If this is not a driver issue then there is a setting or hardware problem and you

will need to contact Canon.

As OEM Canon is responsible for the proper operation of the printer and their

supplied drivers. Check with Canon Support, their on-line documentation, and

drivers.

Good chance you need to update or re-install the latest available driver.

Canon - PIXMA iP2700 series - Drivers and Software <- select your version of Windows

http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_ip_series/pixma_ip2700#DriversAndSoftware

Canon - PIXMA iP2700 series - Service and Support

http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_ip_series/pixma_ip2700#ServiceAndSupport

Canon - Support and Drivers

http://www.usa.canon.com/cusa/support/consumer

Canon - Support - Contact Us

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Canon - Windows Support - Vista and Windows 7

http://www.usa.canon.com/cusa/consumer/products?pageKeyCode=windowsSupport

Canon - location confirmation page - printer could be from another region.

http://pdisp01.c-wss.com/os/

====================================================

The main issue is probably the drivers however these may help :

Add or remove a printer

http://windows.microsoft.com/en-US/windows-vista/Add-or-remove-a-printer

Troubleshoot printer problems

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems

Open the Printer troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter

Find a manufacturer's website

http://windows.microsoft.com/en-US/windows-vista/Find-a-printer-manufacturers-website

Find and install printer drivers in Windows 7

http://windows.microsoft.com/en-US/windows7/Find-and-install-printer-drivers

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!