Windows XP keep restarting itself

I hope someone can help me with the issue above.  I have an older laptop running XP.

It kept rebooting, never getting to sign on stage, I took the steps to get to blue screen, and here is what I have:

STOP: 0x00000019 (0x00000020, 0xFF8CE5A8, 0XFF8CE5E0, 0X1A070006)

Any idea on the fix?

Thank you,

You are posting into a thread dating back so far that it would be better to start your own new thread. A "keep restarting loop" normally means a BSOD that disappears too quick for you to notice and/or read. You need to find out if this is the case by removing the automatic restart...

Restart in safe mode, keep hitting F8 once a second immediately after turning on. You will eventually see a black and white menu where safe mode will be selectable by the up/down arrow keys, select safe mode and hit enter.

After logging on hold down the Windows key (between Ctrl and Alt) and hit the Pause Break key which will open system Properties. Click the Advanced tab and then click the Settings button for Startup and Recovery. There you will see a box, presumably ticked, which has the description "Automatically restart". Untick this box and click OK. Click OK again in system Properties. Restart your PC.

If the PC is "blue screening" it will now pause so that you can write down the details and transcribe them to your new question. In addition see ZigZag's first reply here...

http://answers.microsoft.com/en-us/windows/forum/windows\_xp-system/stop-0000000ca-eroor-in-xp/c37f21d0-5777-459e-b7c0-2afefe21ed64

...the minidump files will assist diagnosis.

We need the type of stop and all the numbers associated with it. You can skip the text the starts "If this is the first time you've seen..." and finishes with "and then select safe mode.". It's the bits before and after this that we need.

Finally, there is a very recent problem that causes your constant reboot symptoms. If it's a stop 0x00000005 INVALID-PROCESS-ATTACH-ATTEMPT, it is possible that this...

http://answers.microsoft.com/en-us/windows/forum/windows\_xp-system/windows-xp-error-on-opening/6cb21940-66c6-4390-924d-ff78288e32c2

...is all about your problem. Do you use Rapport (a software package to protect on-line banking) on these PCs?

Tricky

Hi,

Several PC's with Win_XP SP3 in my company had at the same time a "keep restarting" loop. We cant upgrade to Win7 because we need IE6 for a core app.

My question is: It would be possible my AV (Firewall AV/personal AV) couldnt identify a virus/exploit?

None of the XP SP3 PC's have security updates (because IE6) but not all of the PC's suffer the "keep restarting" issue.

How can I discover the root of the problem?

Thx

Using your original Windows Setup CD,

boot from the CD and follow all the instructions until you get to the point

where Setup finds your current Windows installation. 

Just follow the instructions posted at one of the web sites below,

read each of the steps carefully so you understand what you will be doing a

step by step before you actually start the repair process.

Windows will keep your previous settings, including applications and

device drivers.

Word of warning: Always backup any important data files just incase

things don't go as expected. Read all three articles mention below

"carefully" and see if a Repair Install meets your needs

See: http://www.michaelstevenstech.com/XPrepairinstall.htm

and: Windows XP Repair Install - How extreme can you go

http://www.pagestart.com/repairinstall.html

Note: IE7 and IE8 users read this before you start:

"How to perform a repair installation of Windows XP if a later version of Internet Explorer is installed"

http://support.microsoft.com/kb/917964

If the PC boots and you are able to logon, then check 'Device Manager' and look for any Yellow ?

You may need to re-install the device drivers or if you are moving to a new computer then

have your drive disk ready as you will need to install the Chipset drivers, LAN, Sound any possibly

others.

Finally go to Windows Update site and install all the updates as they will need to be reinstalled.

Also read:

Non Destructive Repair of XP by Fred Langa:

http://www.informationweek.com/windows/showArticle.jhtml?articleID=189400897

JS

http://www.pagestart.com

Never be afraid to ask. This forum has some of the best people in the world available to help.