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BSOD BCODE 124 - Please help

Anonymous
2014-05-18T21:59:37+00:00

Hey guys, I've been having this BSOD error for awhile now and I haven't done anything about it because in the past it has only occurred probably like once every week so I've been ignoring it, but now it's gotten to the point where it occurs frequently like once every 5-10 minutes or even less. I'd appreciate it a lot if anyone can please help me try to resolve this issue. I have the crash report along with some tests I have done to rule out the possibilities of what it could be. I have almost tried everything to fix it, but have failed and can't really afford a new computer at the moment.

I'll start off with posting my computer specs:

OS: Windows 7 Ultimate 64-bit

Motherboard: Gigabyte Z68A-D3H-B3

Processor: Intel Core i5-2500k 3.3GHz

Ram: G.Skill Ripjaw X Series 8 GB DDR3

Video Card: NVIDIA GeForce GTX 760

Here are two of the crash reports I was able to save:

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional information about the problem:

BCCode: 124

BCP1: 0000000000000000

BCP2: FFFFFA8007F54028

BCP3: 00000000BE000000

BCP4: 0000000000800400

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

Problem signature:

Problem Event Name:    BlueScreen

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional information about the problem:

BCCode: 1e

BCP1: FFFFFFFFC000001D

BCP2: FFFFF800030EBF53

BCP3: 0000000000000002

BCP4: 0000000077C3E800

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

If I remember correctly, these BSOD errors started occurring ever since I put in my new video card, but I have tried several attempts to fix this issue and to narrow down what the possibilities it could be.

  1. I have reformatted my computer cleaning up my SSD.
  2. I have made sure my video card drivers are completely up to date.
  3. I have also took out my video card and put in a different one to test and the BSOD still occurs.
  4. I have done the same with my ram replacing it with new ones but the error still happens.
  5. The same goes for my hard drives, I have a brand new one that I replaced my SSD with and installed windows on that hard drive, but the BSOD still occurs. I am currently using a SSD with Windows 7 installed on it and another hard drive with just important files that I have on it.

6.  I have checked my hard drives for hard disk and memory errors.

Thank you for your time and consideration, I really hope someone can help me resolve this issue.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-05-19T05:22:10+00:00

    I'm a bit confused, I thought I did post the minidump files. Which files are we looking at on the BlueScreenView? I copied and pasted the dump files exactly how they were shown from the program.

    I have also ran the sfc /scannow and my system repaired a few corrupt files. I have not had a BSOD within the past hour, I'm not sure if this really fixed it, but I have my fingers crossed.

    I have also ran the CheckDisk for one of my hard drives and nothing was found to have problems. My SSD for some reason tells me that it would run the schedule test once I reboot and when I did reboot the CheckDisk wasn't starting for some reason.

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  2. Anonymous
    2014-05-19T05:13:53+00:00

    Better post the actual minidump files on your OneDrive or other file sharing sites so we can

    analyze them which may help or may not.

    All of them being 124 and all the CAUSE are Windows components (which means something else

    drove them into Fault) both point to hardware.

    We can analyze the minidumps if you make them available from the OneDrive or other file

    sharing sites (such as MediaFire). If you have problems uploading the minidumps copy

    them to the Desktop or the Documents folder and upload them from there.

    Adding files to your OneDrive

    http://windows.microsoft.com/en-us/windows-8/getting-started-onedrive-tutorial

    One-Drive - Share files and folders and change permissions

    http://windows.microsoft.com/en-us/onedrive/share-file-folder

    Zip or upload the contents of C:\Windows\minidump

    Use OneDrive to upload collected files

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    Rob - SpiritX

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  3. Anonymous
    2014-05-19T04:46:34+00:00

    Hey Rob thanks for replying. Sorry for the late response, I have been working on this all day and the problem is still occurring. I have went into my system and reseat all the cards, memory, and cables. I did find a few cables that weren't plugged in that needed to be. Although I thought that would of solved my problem, it did not. I also have a fan blowing into my system with the case taken off and the BSOD still occurs. I have downloaded the BlueScreenView program and have the minidumps available below.

    ==================================================

    Dump File         : 051814-16270-01.dmp

    Crash Time        : 5/18/2014 8:59:47 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`08134028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-16270-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,472

    Dump File Time    : 5/18/2014 9:00:50 PM

    ==================================================

    ==================================================

    Dump File         : 051814-18517-01.dmp

    Crash Time        : 5/18/2014 3:58:19 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07edd028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-18517-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 262,192

    Dump File Time    : 5/18/2014 8:58:06 PM

    ==================================================

    ==================================================

    Dump File         : 051814-16395-01.dmp

    Crash Time        : 5/18/2014 3:41:49 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07f64028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-16395-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 3:43:21 PM

    ==================================================

    ==================================================

    Dump File         : 051814-17596-02.dmp

    Crash Time        : 5/18/2014 3:34:27 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07f58028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-17596-02.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 3:36:00 PM

    ==================================================

    ==================================================

    Dump File         : 051814-16083-01.dmp

    Crash Time        : 5/18/2014 3:25:44 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07fe5028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-16083-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 3:27:15 PM

    ==================================================

    ==================================================

    Dump File         : 051814-18080-01.dmp

    Crash Time        : 5/18/2014 3:17:14 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07fee028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-18080-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 3:18:51 PM

    ==================================================

    ==================================================

    Dump File         : 051814-17862-01.dmp

    Crash Time        : 5/18/2014 1:55:32 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07fe9028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-17862-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 1:56:37 PM

    ==================================================

    ==================================================

    Dump File         : 051814-17596-01.dmp

    Crash Time        : 5/18/2014 1:51:37 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07f62028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-17596-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 1:53:09 PM

    ==================================================

    ==================================================

    Dump File         : 051814-15896-01.dmp

    Crash Time        : 5/18/2014 1:47:53 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`0810a028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-15896-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 1:49:03 PM

    ==================================================

    ==================================================

    Dump File         : 051814-17160-01.dmp

    Crash Time        : 5/18/2014 1:44:22 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07f54028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-17160-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,208

    Dump File Time    : 5/18/2014 1:45:27 PM

    ==================================================

    ==================================================

    Dump File         : 051814-15646-01.dmp

    Crash Time        : 5/18/2014 1:43:15 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07f72028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-15646-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 1:44:18 PM

    ==================================================

    ==================================================

    Dump File         : 051814-17269-01.dmp

    Crash Time        : 5/18/2014 1:39:31 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07fef028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-17269-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 1:41:02 PM

    ==================================================

    ==================================================

    Dump File         : 051814-16598-01.dmp

    Crash Time        : 5/18/2014 1:35:21 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07fa8028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-16598-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 1:36:52 PM

    ==================================================

    ==================================================

    Dump File         : 051814-15600-01.dmp

    Crash Time        : 5/18/2014 1:31:29 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`08086028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-15600-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 1:33:00 PM

    ==================================================

    ==================================================

    Dump File         : 051814-17300-01.dmp

    Crash Time        : 5/18/2014 1:27:05 PM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07ff4028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-17300-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 1:28:38 PM

    ==================================================

    ==================================================

    Dump File         : 051814-17409-01.dmp

    Crash Time        : 5/18/2014 3:26:12 AM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`080c1028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-17409-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 3:27:44 AM

    ==================================================

    ==================================================

    Dump File         : 051814-18189-01.dmp

    Crash Time        : 5/18/2014 3:21:53 AM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`07fed028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-18189-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 3:23:26 AM

    ==================================================

    ==================================================

    Dump File         : 051814-18735-01.dmp

    Crash Time        : 5/18/2014 3:15:30 AM

    Bug Check String  :

    Bug Check Code    : 0x00000124

    Parameter 1       : 00000000`00000000

    Parameter 2       : fffffa80`0807b028

    Parameter 3       : 00000000`be000000

    Parameter 4       : 00000000`00800400

    Caused By Driver  : hal.dll

    Caused By Address : hal.dll+12a3b

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-18735-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 3:16:38 AM

    ==================================================

    ==================================================

    Dump File         : 051814-18439-01.dmp

    Crash Time        : 5/18/2014 3:11:12 AM

    Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED

    Bug Check Code    : 0x0000001e

    Parameter 1       : ffffffff`c000001d

    Parameter 2       : fffff800`030ebf53

    Parameter 3       : 00000000`00000002

    Parameter 4       : 00000000`77c3e800

    Caused By Driver  : Ntfs.sys

    Caused By Address : Ntfs.sys+17b01

    File Description  :

    Product Name      :

    Company           :

    File Version      :

    Processor         : x64

    Crash Address     : ntoskrnl.exe+7f1c0

    Stack Address 1   :

    Stack Address 2   :

    Stack Address 3   :

    Computer Name     :

    Full Path         : C:\Windows\Minidump\051814-18439-01.dmp

    Processors Count  : 4

    Major Version     : 15

    Minor Version     : 7601

    Dump File Size    : 295,528

    Dump File Time    : 5/18/2014 3:12:26 AM

    ==================================================

    Hopefully those minidump files can help you determine the cause of my BSOD before I start checking to update drivers and complete the other suggestions that you have posted. Hope to hear from you soon, thanks again.

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  4. Anonymous
    2014-05-18T22:18:36+00:00

    Hi,

    References to Vista also apply to Windows 7.

    This is my generic how to for proper driver updates :

    This utility makes it easy to see which versions are loaded : Run DriverView - set VIEW to Hide

    Microsoft drivers - update those without Dump in their names. (Also update the BIOS and

    chipset drivers at the System/Motherboard Maker's site.)

    DriverView - Free - utility displays the list of all device drivers currently loaded on your system.

    For each driver in the list, additional useful information is displayed: load address of the driver,

    description, version, product name, company that created the driver, and more.

    http://www.nirsoft.net/utils/driverview.html

    For Drivers check System Maker as fallbacks and Device Maker's which are the most current.

    Control Panel - Device Manager - Display Adapter - write down the make and complete model

    of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate

    Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click -

    Uninstall - REBOOT this will refresh the driver stack.

    Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party

    with their own software and drivers and any other major device drivers you have.

    Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device

    Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for

    BIOS, Chipset and software updates at System Maker's site while there.)

    Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after

    each installation.

    Always check in Device Manager - Drivers tab to be sure the version you are installing actually

    shows up. This is because some drivers rollback before the latest is installed (sound drivers

    particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as

    needed.

    Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check

    manually by model.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites.

    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm 

    Installing and updating drivers in Windows 7 (updating drivers manually using the methods

    above is preferred to ensure the latest drivers from System maker and Device makers are

    found)

    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update drivers manually then it is a good idea to disable Driver Installations in Windows

    Updates, this leaves Windows Updates ON however it will not install drivers which will usually

    be older and cause issues. If Updates suggests a new driver then HIDE it (Right Click on it)

    and then go look for new ones manually if you wish.

    Stop Windows 7 from Automatically Installing Device Drivers

    http://helpdeskgeek.com/windows-7/stop-windows-7-from-automatically-installing-device-drivers/

    How To Disable Automatic Driver Installation In Windows 7 / Vista

    http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

    Disable Windows Update Device Driver Search Prompt In Windows 7 / Vista (for Professional,

    Ultimate, and Enterprise)

    http://www.addictivetips.com/windows-tips/disable-windows-update-device-driver-search-prompt/

    ==========================================

    Memory tests do not catch all errors such as mismatched memory (possible even for sticks

    that appear to be identical) and when faster memory is placed in system behind slower memory.

    So it is best to also swap sticks in and out to check for those even if all memory tests fail to

    show a problem.

    To test RAM check here - let it run 4+ hours or so.  <-- best methodwww.memtest.org

    For the Windows Memory Diagnostic Tool.

    Start - type in Search box ->  Memory - find Memory Diagnostics tool at top of list - Right Click -

    RUN AS ADMIN follow the instructions

    Windows Vista: How to Scan / Test your RAM or Memory with Windows Vista Memory

    Diagnostic Tool

    http://www.shivaranjan.com/2007/11/01/windows-vista-how-to-scan-test-your-ram-or-memory-with-windows-vista-memory-diagnostic-tool/

    How to Run the Memory Diagnostics Tool in Windows 7

    http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

    Hope this helps.

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  5. Anonymous
    2014-05-18T22:17:35+00:00

    Hi,

    You might have dislodged something while you were in the system so double check every-

    thing including all the cards, memory, and cables. Be sure the fans are running and the vents

    are clear. Ensure ALL the fans are working. Try using a small fan blowing into the intake to

    see if that helps (points to fans or other hardware if it does). Check the processor, heat sink,

    and the compound between them.

    ==========================================================

    These should help :

    Could be heat related - try using a small fan to blow into the air intakes to see if that helps.

    Does it just act like it loses power or does it shutdown in a normal manner? Heat related

    does not always mean too much heat as it is very possible that something is too sensitive

    to even normal levels of heat

    Remove ALL power and reseat all cards, memory, and cables (both ends when possible) -

    actually remove and replace - do not just snug. Remove the dust bunnies and clean the

    vents. Check that the fans work (before and after opening the case). If a laptop about all

    you can do is reseat the memory and clean the vents (still can try adding a small fan as a

    test).

    This sounds like hardware so if the above does not help then you probably need the help

    of a real computer shop (not leeks and peeks at a Best Buy or other Big Box Stores) or the

    System Maker's Support.

    ==========================================================

    Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't start Windows.

    http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7 

    Check this thread for information on using BlueScreenView, MyEventViewer, and other

    methods to troubleshoot BlueScreens - top 3 replies (+1 other).

    http://answers.microsoft.com/en-us/windows/forum/windows_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

    We can analyze the minidumps if you make them available from the OneDrive or other file

    sharing sites (such as MediaFire). If you have problems uploading the minidumps copy

    them to the Desktop or the Documents folder and upload them from there.

    Adding files to your OneDrive

    http://windows.microsoft.com/en-us/windows-8/getting-started-onedrive-tutorial

    One-Drive - Share files and folders and change permissions

    http://windows.microsoft.com/en-us/onedrive/share-file-folder

    Zip or upload the contents of C:\Windows\minidump

    Use OneDrive to upload collected files

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    BCCode: 124   0x00000124

    This is usually heat related, defective hardware, memory or even processor though it is

    "possible" that it is driver related (rare). Remove ALL power and reseat all cards, memory

    and cables (on both ends) - actually remove and replace - do not just snug. Make sure

    the system has adequate ventilation - add a small fan blowing into intakes. Carefully

    inspect the motherboard and other cards for damage. Pay attention to the fatal hardware error implication. You may need a real computer shop (not leeks and peeks at a BestBuy

    or other BigBox stores) or the System maker's Support.

    Check the processor seating, heat sink, and the compound between the processor and

    the heat sink which are common causes.

    There have been a few instances where Norton/Symantec and other antivirus/security

    programs have caused this error.

    BCCode: 124   0x00000124The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug

    check indicates that a fatal hardware error has occurred. This bug check uses the error

    data that is provided by the Windows Hardware Error Architecture (WHEA).

    Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR <-- read this linkhttp://msdn.microsoft.com/en-us/library/ff557321(v=VS.85).aspx

    BCCode: 124     0x00000124 <-- read this linkhttp://www.faultwire.com/solutions-fatal\_error/The-system-encountered-an-uncorrectable-hardware-error-0x00000124-\*1289.html

    =========================================

    Look in the Event Viewer to see if anything is reported about those.

    http://www.computerperformance.co.uk/vista/vista\_event\_viewer.htm

    MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.

    http://www.nirsoft.net/utils/my\_event\_viewer.html

    Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen

    info that would help. Such as the BCC and the other 4 entries on the lower left. And any other

    error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples :

    BCCode: 116

    BCP1: 87BC9510

    BCP2: 8C013D80

    BCP3: 00000000

    BCP4: 00000002

    or in this format :

    Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)

    tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000

    This is an excellent tool for posting Blue Screen Error InformationBlueScreenView scans all your minidump files created during 'blue screen of death'crashes, and displays the information about all crashes in one table - Free

    http://www.nirsoft.net/utils/blue\_screen\_view.html

    Many BlueScreens are caused by old or corrupted drivers, especially video drivers however

    there are other causes.

    You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or

    Recovery Options if your system has that installed by the maker.

    How to Boot to the System Recovery Options in Windows 7

    http://www.sevenforums.com/tutorials/668-system-recovery-options.html

    You can try a System Restore back to a point before the problem started if there is one.

    How to Do a System Restore in Windows 7

    http://www.sevenforums.com/tutorials/700-system-restore.html

    Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

    Enter this at the prompt - sfc /scannow

    How to Repair Windows 7 System Files with System File Checker

    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program

    generates in Windows Vista cbs.log (and Windows 7)

    http://support.microsoft.com/kb/928228

    The log might give you the answer if there was a corrupted driver. (Does not tell all the possible

    driver issues).

    Also run CheckDisk so we can rule out corruption as much as possible.

    How to Run Check Disk at Startup in Windows 7

    http://www.sevenforums.com/tutorials/433-disk-check.html

    Often updating drivers will help, usually Video, Sound, Network Card  (NIC), WiFi, 3rd party

    keyboard and mouse, as well as other major device drivers.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites.

    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm 

    Installing and updating drivers in 7 (updating drivers manually using the methods above is

    preferred to ensure the latest drivers from System maker and Device makers are found)

    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html 

    Stop Windows 7 from Automatically Installing Device Drivers

    http://helpdeskgeek.com/windows-7/stop-windows-7-from-automatically-installing-device-drivers/

    How To Disable Automatic Driver Installation In Windows 7 / Vista

    http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

    Disable Windows Update Device Driver Search Prompt In Windows 7 / Vista (for Professional,

    Ultimate, and Enterprise)

    http://www.addictivetips.com/windows-tips/disable-windows-update-device-driver-search-prompt/

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart

    unexpectedly

    http://support.microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, STOP Errors (and Windows 7)

    http://www.chicagotech.net/vista/vistabluescreen.htm

    Understanding and Decoding BSOD (blue screen of death) Messages

    http://www.taranfx.com/blog/?p=692

    Windows - Troubleshooting Blue Screen Errors

    http://kb.wisc.edu/page.php?id=7033

    In some cases this might be required.

    StartUp Repair from Recovery Options or Windows 7 disk

    How to Run a Startup Repair in Windows 7

    http://www.sevenforums.com/tutorials/681-startup-repair.html 

    How to Boot to the System Recovery Options in Windows 7

    http://www.sevenforums.com/tutorials/668-system-recovery-options.html

    How to Create a Windows 7 System Repair Disc

    http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

    Hope this helps.

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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