Unable to open region settings

I'm sorry but that did not work as well. i'm pretty much stumped with this. I really do not want to do an OS reinstall and to be honest I would have never known there was an issue until I tried to edit my region settings.

Hello Maria,

Thank you for your reply and apology for the delayed response.

Let’s check creating a new user profile (Just for the diagnostic purposes) and check if issue reoccur in new profile as well.

Create a new user account with administrator privilege and check if the issue persists in the new user account as well.

Please follow this link to create a new user account

Create a user account.

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

Hope this helps. Please keep us updated on the status. Feel free to write us back for any further assistance, we’ll be glad to assist you.

I tried each one of your suggestions and unfortunately none have solved my issue. With changing the extension I get an error that I require permission from a trusted installer to change it. I'm a bit at a loss, other than that my system runs perfectly- it is only 2 months old, and if it was not for the fact that I was trying to install a program that needed me to change my region I would not have even noticed this.

Hi,

C:\Windows\System32\intl.cpl     Double Click on it - will it run from there?

If not right click on it Rename - change the extension to cpZ so it will not show up in

Control Panel.

Then Reboot.

Try these to clear corruption and repair/replace damaged/missing system files.

WinKey + X (or Right Click in lower left hand corner) - Command Prompt (Admin)

C:\windows\system32>

At the above prompt type in      SFC /scannow

(There is a space between C and /)

How to Run the "SFC /SCANNOW" Command at Boot or in Windows 8

http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html

Then run CheckDisk (chkfdsk /f /r)

File Explorer (formerly Windows Explorer)

Right Click the C: drive - Properties - Tools tab - Error Checking - Check

Windows 8 - Improve performance by optimizing your hard drive - see "To repair a drive:

http://windows.microsoft.com/en-US/windows-8/improve-performance-optimizing-hard-drive

How to Check a Drive for Errors with "chkdsk" in Windows 8

http://www.eightforums.com/tutorials/6221-chkdsk-check-drive-errors-windows-8-a.html

After the above if there were errors in SFC run this command which will download necessary

files.

WinKEY + X - Command Prompt (ADMIN) :

Type in at the prompt OR Copy and Paste this :

DISM /Online /Cleanup-Image /RestoreHealth

How to Use DISM to Fix Component Store Corruption in Windows 8 and Windows Server 2012

http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html

Deployment Image Servicing and Management Command-Line Options

http://technet.microsoft.com/en-us/library/hh825079.aspx

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!