cannot give control using linux, ubuntu 20

Question

cannot give control using linux, ubuntu 20

PeterK 6

I am using Ubuntu latest version, on new Dell, using Teams Preview edition. I cannot give control of a teams shared session. The other person does not get the button to apepar.
When using a Mac, they do, and i am able to share.
So seems there is a issue with the linux client. We use office 365 corporate supported edition.

4 answers

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Answer 1

Jonatas Rafael Carneiro Ribeiro 6

I have the same issue.

I have a linux debian with teams 1.4.00.7556, I can take control of another machine with windows installed, but my friends don't can take control of my machine with debian.

Answer 2

Sharon Zhao-MSFT 25,761 Microsoft External Staff

@PeterK ,

It recommends you clear client cache by the following command and try again:

rm -r ~/.config/Microsoft/Microsoft\ Teams\ -\ Insiders

If no luck, make sure your client is the latest version.

I tested in Teams version 1.4.00.4855 with the following configuration parameters. It works properly.

During Teams meeting, it shows “Take control” button on Linux user’s client when presenter shares screen as below:

If the above suggestions don’t fix this problem, I have more questions want to confirm with you:

When does this problem appear?

Do you do any changes?

Does anyone else have the same problem?

Sharon Zhao-MSFT 25,761 Reputation points Microsoft External Staff

2021-03-25T08:07:33.443+00:00

@PeterK ,
Is there any update on this case?
Please feel free to drop us a note if there is any update.
Have a nice day!
Sharon Zhao-MSFT 25,761 Reputation points Microsoft External Staff

2021-03-30T06:32:05.883+00:00

@PeterK
Haven't received your update for a long time, any update now?
If the above suggestion helps, please be free to mark it as answer for helping more people.
PeterK 6 Reputation points

2021-03-30T19:30:12.08+00:00

Well that's the thing, if I present, the other person doesnt ever get that menu. to take control. If I present using my Mac, they do. So there's something missing/inconsistent with linux ubuntu 20 and Teams.
Also on my Ubuntu Teams, I have a banner called "Preview", not sure why.
Running that CLI gives me

$ rm -r ~/.config/Microsoft/Microsoft\ Teams\ -\ Insiders
rm: cannot remove '/home/pkuczynski/.config/Microsoft/Microsoft Teams - Insiders': No such file or directory
Sharon Zhao-MSFT 25,761 Reputation points Microsoft External Staff

2021-04-02T10:03:17.39+00:00

@PeterK
There are two Teams for Linux versions. One is Preview and another is Insiders.
Now, the new Microsoft Teams version is 1.4.00.7556. You could try to update to the latest version and try again.
Sharon Zhao-MSFT 25,761 Reputation points Microsoft External Staff

2021-04-07T08:19:21.737+00:00

@PeterK
Do you have any update on this topic now?
PeterK 6 Reputation points

2021-04-19T17:25:35.723+00:00

and unfortunately, the standard Teams version behaves the same way, meaning, Microsoft Teams version is 1.4.00.7556.
Sharon Zhao-MSFT 25,761 Reputation points Microsoft External Staff

2021-04-20T09:01:53.31+00:00

@PeterK
I tested in Teams version 1.4.00.7556 again. It indeed have no give control button.
We will work on this problem. Any update I will share with you.
Thanks for your patience and understanding.

Answer 3

Shawn Eary 16

I tried the
rm -r -f ~/.config/Microsoft/'Microsoft\ Teams'
and it didn't do any good...

I'm running Debian 11 and MS Teams Version: 1.4.00.26453 (64-bit)

Shawn Eary 16 Reputation points

2022-01-11T22:32:04.593+00:00

Why did Microsoft mess up everyone's user names in here? Why couldn't you have just used my MSDN identity...?
Shawn Eary 16 Reputation points

2022-01-11T22:57:00.83+00:00

This is apparently biased toward MS Windows users, but I just did this on my Debian 11 machine and it maybe explains a bit:
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-conferencing/give-control-doesn%E2%80%99t-work-sharescreen

This is just the Graphics Feature status section of what I see in Chrome Version 97.0.4692.71 (Official Build) (64-bit) for GNU\Linux :

Graphics Feature Status
Canvas: Hardware accelerated
Canvas out-of-process rasterization: Disabled
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Disabled
OpenGL: Enabled
Rasterization: Software only. Hardware acceleration disabled
Raw Draw: Disabled
Skia Renderer: Enabled
Video Decode: Software only. Hardware acceleration disabled
Video Encode: Software only. Hardware acceleration disabled
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

I'm using the MS Teams Desktop client, but it does look like something may be a bit off on my system.
Shawn Eary 16 Reputation points

2022-01-31T15:43:49.35+00:00

IIRC, I was eventually able to get either the Video Decode or Video Encode working in Chrome by toggling some of the startup flags, but I don't think I ever got both working at the same time. I believe I tried both Wayland and X11 servers but I believe I'm on X11 now.

Answer 4

Sharique Ahmed Farooqui 1

I'm on Fedora 35 and I'm able to share my screen with others, not sure what's wrong with Ubuntu setup, my friend using Ubuntu 21.10 is also not able to share screen.

VKM 1 Reputation point

2022-09-22T19:09:33.127+00:00

For many things fedora doing a great job.. even fedora's default sound settings in really nicer than windows's

I am using Arch linux(Arco), i am also not able to give control to anyone, the popup comes as to asking for control, but option shown disabled :(

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cannot give control using linux, ubuntu 20

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