Stuck at starting windows screen

Hello,

Welcome to Microsoft Community Forum.

This issue may occur due to some third party software/hardware conflict, virus infection or if Boot mgr is missing or corrupted. The Windows boot manager, also known as the boot loader, tells your computer how and which operating systems to load. In some cases, if the boot manager is corrupted you may encounter this kind of issues.

1. What is the make and model of the computer?

2. Do you have Windows 7 installation disk?

3. Do you remember making any changes to the system prior to this issue?

To resolve this issue, use the following methods in the order in which they are presented. If method 1 does not resolve your issue, proceed to the next method.

Method 1:

Disconnect all the external devices (printers, scanner, USB (universal serial bus) device and then boot up.

If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get updated driver software for the device.

Method 2:

Try booting into Last Known Good Configuration and see if you can boot fine.

Using Last Known Good Configuration

http://Windows.microsoft.com/is-IS/Windows7/Using-Last-Known-Good-Configuration

Method 3:

I would suggest you to re-perform start-up repair using Windows 7 disk.

Startup Repair: frequently asked questions

http://Windows.microsoft.com/en-us/Windows7/Startup-Repair-frequently-asked-questions

What are the system recovery options in Windows 7?

http://Windows.microsoft.com/en-us/Windows7/What-are-the-system-recovery-options-in-Windows-7

Method 4:

If the issue persists, then follow the troubleshooting steps from this Microsoft article and check if it helps:

How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

http://support.microsoft.com/kb/927392

Additional information:

Windows hangs or freezes:

http://support.microsoft.com/kb/2681286/en-us

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you

Hello,

Thanks for the information.

However, please reply to these questions, to understand the issue better:

1. What is the current status of the Windows? When you say "then my laptop automatically restarted and loads slowly".
2. Are you able to boot the laptop to the desktop?

Please reply with the required information, in order to help you fix the issue.

Thank you

1. What is the make and model of the computer?

-LENOVO Z570 Laptop

2. Do you have Windows 7 installation disk?

• Sorry, I dont have..

3. Do you remember making any changes to the system prior to this issue?

• Not sure .. cuz ive installed programs such as Audacity [then uninstall it, thought that i could use it on something] i forgot the other programs.... 

-tried the method 1..  same thing happen [Stuck at starting windows]

-tried "last known good" still stuck at starting windows. 

-cant perform the method 3, because i dont have the windows 7 disk

-i think i did try the method 4, it works perfectly fine at first ... when i woke up in the morning .. the laptop works perfectly fine .. then suddenly it freezes/hangs > blackout then encounter the bluescreen thing .. then my laptop automatically restarted and loads slowly

I really dont know what to do now :(

will reinstalling windows fix my laptop? 

thankyou!  and sorry my english isn't good

Hello,

Thank you for keeping us updated on the status of the issue.

I would suggest you to boot the computer in Enable low-resolution video (640*480) from the Advanced startup options.

This starts Windows using your current video driver and using low resolution and refresh rate settings.

Refer the link:

http://windows.microsoft.com/en-us/windows/advanced-startup-options-including-safe-mode#1TC=windows-7

If the problem doesn't reappear in low-resolution mode, then the issue is driver related. You can resolve this by downloading display card driver from the manufacturer's website.

To do so follow the steps given below:

1. Click on Start, type Device Manager in the start search box and press Enter.
2. In Device Manager, double click on that Display Adapter.
3. It will show you the device driver name, select that device and then right click on it.
4. Now select properties.
5. In the properties window, under Driver tab, click on Uninstall button.
6. After the uninstalling the drivers restart the computer and update display card driver from the manufacturer's website.

Refer the link:

Update a driver for hardware that isn't working properly.http://windows.microsoft.com/en-us/windows/update-driver-hardware-isnt-working-properly#update-driver-hardware-isnt-working-properly=windows-7

Please reply with the results, in order to help you fix the issue.

Thank you

1. that was .. when i first tried the "startup repair" then recommend me for a system restore .. when the restoration was complete.. starting windows > blackout with the mouse cursor > then Bluescreen appear

then it restarted the bios (loading screen i think?) loads very slow.

I have no idea .. what's the current status of this windows ..

2. Nope, i cant because i'm stuck at "starting windows" cant login into my account .

thanks!