Office Customization Tool in SCCM console no longer working

Mikael Zewgren 36 Reputation points
2021-04-16T07:00:17.45+00:00

We have previously created multiple Office 365 applications for the 2002 and 2008 releases in SCCM through OCT. Now I'm not able to do so when creating an application for the latest Semi Annual Enterprise release. When OCT loads I am able to choose "Microsoft 365 apps for enterprise" but it is not possible to choose a channel/version. Nothing happens when clicking it. I have tried with multiple user accounts on multiple computers with the same result. Does anyone else experience this?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Intune | Configuration Manager | Other
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  1. Gary Blok 1,756 Reputation points
    2021-04-19T05:16:38.177+00:00

    I haven't had any issues.
    If you're looking to create the XML, you could leverage this: https://config.office.com/deploymentsettings

    If you're looking for some other M365 deployment ideas, you can check out this series: https://docs.recastsoftware.com/ConfigMgr-Docs/M365-Deployment-Series.html

    1 person found this answer helpful.

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  1. Kalyan Sundar 566 Reputation points
    2021-04-20T08:44:54.427+00:00

  2. William P 1 Reputation point
    2022-01-06T04:15:33.747+00:00

    Just wanted to chime on this after experiencing it myself, I ended up fixing it by changing my outgoing source IP from a hosting IP to a residential IP (this is in my homelab where I have an external VPS handing routing to the servers in my house). I suspect Microsoft may be blacklisting VPS/hosting IPs.


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