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Razer Kraken Headphone picking up other sounds

Anonymous
2014-05-08T19:32:29+00:00

Original Title: In voice chat People hear my Computer, Game and themselves   (Answer ASAP please!)

I use my Laptop to game but my friends on voice chat say they can hear my game and them selves 

i tried the mute all other options nothing worked

i  use a Razer Kraken Headphone

Please help ASAP!

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-05-09T15:40:12+00:00

    Hi,

    This issue might occur if the headphone is not set as the default communication device.

    I would suggest you to set the headphone as the default communication device and check if it fixes the issue. Follow the methods:

    Method 1:

    Follow the steps to do so:

    • Right Click on speaker icon at the bottom right corner and select Playback devices.
    • Check if the headphone icon shows up the list. If it doesn’t, right click inside the same window and select Show Disconnected devices and Show disabled devices.
    • When you find the icon within the list, right click on it and select Enable. Also, set it as the default device.
    • Click on Apply and then on OK.

    If the issue still persists, proceed to the next method.

    Method 2:

    There has been scenarios where in if you have a different audio device such as a speaker connected to the back panel and the headphone to the front panel, the headphone might pick up the sound from other environment as well. If you have a speaker connected to back panel, unplug it and connect the headphone (speakers and mic) to the rear panel and check if it helps.

    If the issue still persists, refer to the link and follow the steps mentioned in it to troubleshoot the issue further:

    http://windows.microsoft.com/en-ca/windows/no-sound-help#no-sound=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

    Please keep us posted.

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