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try to install windows xp i received a blue screen saying that windows can't find any hard drive install

Anonymous
2014-06-08T17:48:48+00:00

i am running a Intel celeron processor: 2.60 GHZ and a bios version of A05 i wanted to re-install windows xp and every time i put the windows xp installation CD it bring me to the blue screen that said windows setup can't find any hard disk drive install i search in the internet it says that i need to change my SATA configuration to IDE and when i go to the BIOS i see that it bypass the IDE but i can't change the setting to anything else plus help and thanks in advance

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  1. Anonymous
    2014-06-09T09:19:09+00:00

    It looks like your system is a Dimension 2400 and that system does not support SATA drives so I don't think that is the problem.  According to Dell, your system has IDE drives.

    That message:

    Setup did not find any hard disk drives installed in your computer.

    ...is common when trying to install XP on a system with SATA drives and the list of adjustments I accumulated and posted will usually work (one of them) on systems with SATA drives but according to Dell, your system does not have SATA drives.

    On the left in this picture is an IDE drive and on the right is a SATA drive:

    I don't think the BIOS setting for Acoustic mode has anything to do with the problem or is where you need to be looking and you can read about Acoustic mode here:

    http://www.dell.com/support/troubleshooting/ai/en/aibsdt1/KCS/KcsArticles/ArticleIframeView?docid=DSN_F25C513A690A4BBDE030030ABD626E18&doclang=EN#Issue5

    Did the system used to work okay and if it used to work okay, what happened to it prior to this incident that is compelling you to reinstall XP?  Is this a replacement HDD?   Some clues are missing somewhere.

    It could be that you have a bad connection between your motherboard and the HDD, a loose or bad cable, a failing or failed HDD.

    I don't think there is anything for you to adjust in the BIOS - something else is wrong and I am not sure what it is, but som3ebody else might have some ideas or you can post your issue out in the Dell Community where the Dell experts hang out and see what they have to say:

    http://en.community.dell.com/support-forums/

    If/when you figure it out, hopefully you will come back here and tell us what your discovered.

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  2. Anonymous
    2014-06-09T23:35:24+00:00

    it was working fine before the incident. and what happen was my impulsive dad open the case remove the bios battery he was trying to clean the inside cuz I thik it had a lot of dust and he wasn't grounded or anything like that and I check the connection to the motherboard and it's fine and I got the ide drive in my system not the SATA drive

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  3. Anonymous
    2014-06-08T22:01:34+00:00

    thanks for responding to my request and as for as practicing yea it is and willing to do all the work :) and yea that's what it said i just wrote it wrong my fault

    Make and model: dell

    Service tag number: 22v4f61

    xp version and service pack: xp home and service pack 2

    with a bios version: A05 

    see the thing is when am in the bios i see the ide Hard drive Acoustic Mode it's just that i can't change it it set to bypass how to change it so it is click able

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  4. Anonymous
    2014-06-08T18:57:28+00:00

    Unfortunately, the MS Answers forums implementation does not prompt for any system information when a new question is asked, so we know absolutely nothing about your system.

    Not knowing fundamental information about a problem prolongs the frustration and agony of resolving these issues but that is the way they choose to run things here.

    Thank you MS Answers owners, for continuing to make the resolution of simple problems as frustrating and time consuming as possible.

    Please answer the following questions as best you can:

    What is your system make and model (maybe we can look up a manual).

    If you have a Dell computer, what is the Service Tag Number?

    What is your XP Version and Service Pack?

    Do you have a genuine bootable XP installation CD that is the same Service Pack as your installed Service Pack (this is not the same as any Recovery CDs that came with your system)?

    Your situation must be pretty desperate if you are thinking about reinstalling XP (or are you just practicing) as you will have to also have ready all the drivers for your system of unspecified make and model and probably have to install at least the network drivers to get on the Internet to download Service Pack 3 and all the hundreds of XP updates that are available, then reinstall all your application software, restore the backups that you made beforehand, etc. - sounds like a lot of work. 

    If we knew what the problem was maybe you can fix what you have.

    There is no message that says XP can't find any hard disk drive install but there is a message like this:

    Setup did not find any hard disk drives installed in your computer.

    Make sure any hard disk drives are powered on and properly connected to your computer, and that any disk-related hardware configuration is correct.  This many involve running a manufacturer-supplied diagnostic or setup program.

    Setup cannot continue.  To quit Setup, press F3.

    Here are some general purpose ideas that I have accumulated - maybe one of them will get you going:

    When you see a message like this, obviously XP Setup is starting to load, but then when Setup needs to go out and find your hard disk it is not finding the hard disk.  It doesn't necessarily mean your hard disk is defective and if it was working before, it is most likely still plugged in.  It just means the XP Setup is not able to find it.

    It sounds like you need to enter the BIOS on your system by pressing the "Del", F2, F10 or F12 key (whatever key is right for your system), locate the section where the hard disks types and hard disk interfaces are configured and temporarily change the setting so the XP Setup is able to find the hard disk.

    Where to find the adjustment and how to change it depends on your system manufacturer and BIOS version so you may end up having to just look around for it and do a little experimenting.  If you know your system make and model, we can probably help you find a manual.

    You need to locate and change the interface mode for your primary hard disk in the BIOS so that when the XP Setup loads, it will be able to locate the hard disk.

    Before making any adjustments, you should make a note of what the current BIOS settings are so you can change them back when you are finished.

    The adjustment varies so here are some examples I have accumulated:

    The adjustment is made in the BIOS and could be under Integrated Peripherals, SATA Device Configuration, SATA Mode or something similar.

    Make a note of what the current settings are before making any changes so you can change them back when you get done or if things get worse.

    After you make the changes, save them and see how things look.  You may have to try a few things to get it to behave.

    If you find the mode is set to RAID/SATA mode, change the mode to IDE.

    If you find the mode is set to SATA, change the mode to IDE.

    If you find the mode is set to SATA, disable SATA mode.

    If you find the mode is set to AHCI, change the mode to ATA.

    If you find the mode is set to AHCI Emulation Mode, change the mode to IDE Emulation.

    If you find the mode is set to SATA, disable SATA mode and/or change the mode to ATA.

    If you find the mode is set to SATA Native Mode, disable SATA Native Mode.

    If you find the mode is set to RAID/Autodetect AHCI, change the mode to Combination.

    If you find the mode is set to RAID Auto/AHCI, change it to RAID Auto/ATA (this was a Dell XPS 420)

    On some system of unknown make and model, In the Integrated Peripherals menu, disable" On Chip IDE Channel 0

    On an Acer Aspire 4720Z the mode needed to be changed from "AHCI Mode" to "IDE Mode"

    The WWW says this works on some Dells:  "I had to set my SATA Operation to ATA instead of AHCI"

    After making the adjustments, ACCEPT and SAVE the changes, and restart the system and see if it will now boot on the installation or Recovery Console CD.

    Here are some additional ideas about changing the BIOS to recognize the SATA drive to boot from CD:

    http://www.mydigitallife.info/common-troubleshooting-methods-when-os-install-unable-to-detect-sata-harddisk-drive/

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