System rebooted without cleanly shutting down first error The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding

MS always suggests the mundane, "fill in name here" solutions, Thank You very much for actually investigating, and providing a solution. Have implemented, will test over time.

Hi Waltbros

I think I may have a fix for this.

I went to Control Panel\Power Options, selected Choose what the power buttons do, click Change settings that are currently unavailable, and deselect Turn on fast start-up, Sleep, Hibernate.  Since doing that I have not had the error, and I used to get it after every Power-Off.  You could possibly try re-selecting them one at a time to see if there is one in particular that is causing the error.

Hope this helps.

thanks, great advice, works for me.

Hi Waltbros

I have exactly the same problem.  I tried the suggested steps to resolve the problem.  None of them worked.

Have you managed to find a fix yet?

Hi waltbros,

I will help you resolve issue with system reboot without cleanly shutting down.

I’m glad to provide you with these steps which will help you to resolve the issue.

Method 1:

Step 1:

Start the computer in Safe mode and check if the issue occurs. Follow these steps:

a.       Press the ‘Windows + R’ key on the keyboard.

b.      In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c.       Click the ‘Boot’ tab.

d.      Under ‘Boot Options’, select the ‘Safe Boot’ option.

e.      Choose the type of safe mode by selecting one of the options below the Safe boot check box: ‘Minimal’.

f.        Click ‘OK’ and then restart your PC.

Step 2:

If the issue does not occur in safe mode then, start the computer in clean boot and check if the issue persists. Follow these steps to start the computer in clean boot.

Step 1:

a.       Press the ‘Windows + R’ key on the keyboard.

b.      In the ‘Run’ window type ’MSCONFIG’ and click ‘Ok’.

c.       Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option (if checked).

d.      On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.

e.      On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.

f.        On the ‘StartUp’ tab, click ‘Open Task Manager’. In the Task Manager window under startup tab, right click on each startup item which are enabled and select ‘Disable’.

g.       Click ‘OK’, and then click Restart.

Step 2:

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

a.       Press the ‘Windows + R’ key on the keyboard.

b.      In the ‘Run’ window type ’MSCONFIG’ and click ‘Ok’.

c.       On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.

d.      When you are prompted to restart the computer, click ‘Restart’.

Method 2:

If the issue persists, you may perform a check disk and check if that helps. Follow the steps in the section “repair a drive” from the link:

“Improve performance by optimizing your hard drive”

http://windows.microsoft.com/is-IS/windows-8/improve-performance-optimizing-hard-drive

Important: When you run the check disk, there are chances of losing data so you can take a backup before running check disk.

Method 3:

You may update the graphic card driver. Follow these steps:

a.       Move the mouse to bottom left corner and right-click on the ‘Start icon’.

b.      Select ‘device manager’.

c.       Expand **‘Display adapter’**and right-click on ‘Graphic device and click ‘Update’.

Hope the information helps. If you need further assistance, please reply. We will be happy to help you.