Unable to turn System Restore on!

Have you installed any software recently? You may have installed ransomware or other malware might be loose on your PC. Disabling System Restore is a common tactic of a lot of malware.

Try a System Restore in safe mode:

1. Power on your computer. During this time keep tapping the F8 key on your keyboard till Windows Advanced Options appears. Choose Safe mode with command promptfrom the list using your up and down arrows and press ENTER.
2. When command prompt page loads enter the following command line: cd restore and press ENTER.
3. a window will open, click on NEXT tab.
4. choose a restore point and click on NEXT tab.
5. In the next page that opens click on YES tab.

If the restore works, download Malwarebytes free version and run a scan on your computer.

Try this first:

• Right click Computer and choose Properties.
• Click on System Protection.
• In the list of available drives look if you have a partition into two, one with the word "Missing" or "missing".
• If so, uncheck this partition Missing and it should solve the problem.

If the above failed:

It seems more and more like some sort of melware issue and Melwarebyte (alone) did not fix or find it.

However, in case this is just some sort of windows file corruption run chkdsk once which will try to fix the issue if there is one with windows files.

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To run chkdsk go to:

Start orb and then to Run

Type in Chkdsk /r Note the space between k and /

Click Ente r ...It will probably ask if you want to do this on the next reboot...enter Y

If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation

Note... there are 5 stages...

It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...

DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS

This can take a bit of time to complete depending on your system.

When completed it will boot the system back into windows.

Reboot after your done running chkdsk /r...

then Go to Start then Run and type: eventvwr.msc press Enter

When Event Viewer opens, click on Applications... then scroll down to Winlogon and double-click on it. This is the log created after running chkds k... you can copy and paste the log back here if you wish.

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Next:

1. download and run RJKill which targets malware that turns window apps off like system restore.

2. download and run hitmanPro.Kickstart and don't worry about the "buy it now tab".  It's good as is for 2wks. Leave your internet on as it does use cloud based melware definitions where needed during scan.

3. download to Desktop only (does not have to be installed) JRT to which will remove anything from the registry that should not still be there.

Final advice that might be worth something, never use Registry Cleaners or Optimizes or Speed Up your PC type software as they do NOT enhance performance. They are all snake-oil after your money.  They can all damage your registry and create disaster.

And don't forget to keep your personal files backed-up :-)

Tried that but when I got the command prompt page and typed in cd restore it did not open up a new window and there was no Next tab. All it did was give me another prompt that said:

C:\Windows\System32\Restore> so I couldn't proceed and had to exit. Any other suggestions to get System Restore working again?

Well, there must be something else going on because I tried the new prompt and it did take me to the System Restore window this time. I clicked on Restore system files and settings which took me to the Control Panel Home and I clicked on Open System Restore but it took me right back to where I started at (Restore system files and settings). Somehow my System Restore has been turned off and something is either missing from my Windows 7 or something is preventing it from opening. I would hate to have to reload my entire system again. I did run that Malware program you suggested and cleaned it out but that didn't help this problem!

Sorry, I must have had a brain burp!  I gave you an incorrect command prompt.

At the command prompt for system restore, type rstrui.exe and then press Enter.