Share via

Error code: 0x800c0008?

Anonymous
2014-07-09T05:44:19+00:00

I have recently been having trouble getting my Store app to work on windows 8.1 along with every other app. So I looked into it and one post said to actually disconnect my microsoft account from my computer and connect it back again. When I tried to connect the microsoft account again it gave me this error code and said it didnt sync the account. It only asked me to put my current password in and right after that it gives me this code. 

I have tried everything to get the store app to work as well as all the other apps and now I cant even sign my account back in. I got windows 8.1 for free through school so I dont have a disk or another way to reinstall it. I really need to solve this issue soon. Its been going on for a while now and I have found nothing that works. 

I have tried all the normal procedures that everyone has posted and advanced ones (without going to far) and still nothing. So here I am here. Hopefully this can get resolved! 

Cant wait to hear back with what you guys find! 

Thank you in advanced! 

P.s. The other error code that im getting for the store is  0x80072f8f and all the other apps just arent working.

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2014-07-19T12:31:25+00:00

Hello,

Thank you for replying.

After doing some research about this error code"0x800f0906" , I found that the following solution may work in this situation. The fix to the error goes like this:

1. Open administrative Command Prompt.

2. Copy the following code and right click paste it into Command Prompt:

net stop wuauserv

cd %systemroot%\SoftwareDistribution

ren Download Download.old

net start wuauserv

net stop bits

net start bits

net stop cryptsvc

cd %systemroot%\system32

ren catroot2 catroot2old

net start cryptsvc

3. That’s it! Close the Command Prompt. Reboot and try to run the DISM /Online /Cleanup-Image /RestoreHealth again and this time you won’t receive the error code.

Do let us know the status of the issue.

Was this answer helpful?

20+ people found this answer helpful.
0 comments

9 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-07-09T12:14:15+00:00

    To resolve error code: 0x800c0008 issue, we will analyze and identify the cause of the issue.

    Make sure that Windows is activated. To activate it follow below steps:

    a.Press Windows key + W.

    b.Type Activation and press Enter.

    If the Windows is activated then you can try the following methods to resolve the issue.

    Method 1:

    1.Press "Windows key + R" and type "services.msc".

    2.Right-click Microsoft Account Sign-in assistant and choose "Properties".

    3.In Startup type, choose "Automatic" then click "OK".

    Now you can try to switch to Microsoft account a check if it helps.

    Method 2:

    If you are using any proxy to connect to Internet, disable the proxy connection and check if it helps.

    Disable proxy internet connection

    If you use any proxy connection, then follow the steps to disable proxy:

    1.Click the "Gearbox" at the top right corner in Internet Explorer.

    2.Click the "Tools" button, and then click "Internet Options".

    3.Click the "Connections" tab, and then click "LAN settings".

    4.Uncheck the "Use a proxy server for your LAN" box.

    5.Click "OK".

     Method 3:

    If the issue persists you may run the Microsoft Accounts troubleshooter and check.

    To make sure that the Microsoft account services are up and running, go to the Service status webpage.

    https://status.live.com/

    Check whether still you get error code: 0x800c0008.

    You might see this 0x80072f8f error if the PC's date and time are incorrect or Windows is having trouble connecting to the online activation service and can't verify your product key.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2017-02-02T13:14:36+00:00

    One problem I had is some SQL 2016 'critical update' was 'stuck'.  It's been trying to install for weeks but keeps dying.  So, Task-Manager, killed it, performed the steps described above, and everything seems to be working fine. 

    BTW, I'm on Preview Build 14986 so I gave MS a lot of slack because this is an experimental build...

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2014-07-15T12:49:11+00:00

    I ran all the Dism commands that you have posted. At the end of running all the commands I got this: 

    Error: 0x800f0906

    The source files could not be downloaded. 

    Use the "source" option to specify the location of the files tht are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077

    The DISM log file can be found at C:\windows\logs\Dism\dism.log

    I went to that address and couldnt figure out anything from there. It wasnt making complete sense to me. 

    I also checked out that other link you posted about the registry and that actually doesnt have to do with my problem. Thats when you update from windows 8 to 8.1 and the store is glitched.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2014-07-09T20:20:08+00:00

    This is everything that ive already run through. 

    My windows is activated. 

    I have no proxies and that box is unchecked. 

    The servers are always up every time I check. 

    My pc has correct date and time. Ive run alll the "methods" for error code 0x80072f8f (Ive typed that number so times im starting to remember it haha)

    Was this answer helpful?

    0 comments