Long story short, purchased a hand crafted computer and had Windows 7 installed in it. Worked great the first time, but the harddrive failed so I had to get that completely replaced. The new hardrive was put in yesterday, and while downloading various programs
and games, I found that most of those games will not function. I briefly managed to get SimCity 4 to function as desired, but Civilization 5, Hearthstone, Empire at War, and Red Alert 3 refuse to activate. I get an error message either saying graphics will
not render or that I outright need DirectDraw 3D
Windows 7 comes with DirectX 9 I believe, and I went ahead and manually downloaded 11. My computer shows that I have it loaded.
Tried copying the DirectX Diagnostic report but I'm unsure of how to do that. At the bottom though it clearly shows DirectX Version: DirectX 11
Following various online guides, I checked the Display tab. Under DirectX Features, it shows DirectDraw Acceleration, Direct3D Acceleration and AGP Texture Acceleration as all unavailable, with no option to disable or enable them. It's as if they're now
even there.
The next thing on your guide was to make sure hardware acceleration is full, per: http://support.microsoft.com/kb/191660/en-us
So, I went to this display, advanced settings, troubleshoot, and it says it's already at full. I tried lowering and bringing the settings back to full, then did a re diagnostic, and still no change.
As mentioned earlier, I tried installing the latest DirectX, but I kept getting an error saying I had a higher program (DirectX 11) already installed.
Currently trying to update my video driver. An AMD Radeon 7700K, and AMD's driver autodetect found a driver it needs, so that may yet fix it.
Ran a system diagnostic through the command prompt, to attempt to find and fix corrupted files. Nothing found.
I can think of nothing else to do, short of trying to manually remove DirectX and try to reinstall it properly or do another reinstallation of Windows 7.
Edit: 9AM- I finished installing my AMD Catalyst Drivers. It was successful, but it did detect an issue:
C:\Program Files\ATI\CIM\Reports\Report.xml
AMD Display Driver
Final Status: Fail
Error messages
Driver install: the installation has failed
Is this an issue specifically with my card and the drivers, or is it an issue with DirectX?
EDIT: 9:56
I think it's definently my graphics card.
Checking under Computer and System Properties, it clearly shows my processor, and AMD A10 7700K Radeon R7, 10 core.
When I checked back in dxdiag, under display, it shows Name: Standard VGA Graphics Adapter and the chip type as AMD ATOMBIOS. Why is it showing this, instead of my graphics card?