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Administrative tools are missing. How do I get them back?

Anonymous
2012-02-01T19:21:15+00:00

I had a virus on Windows XP, one of those things that pops up and tells you there's a problem so buy our stuff and we'll fix it.  The screen went black behind it and gave me a fake windows icon.  It only affected the one user's account, kinda.

I was able to eradicate the virus and deleted the user's account.  I used the application and support disc to get back my hot keys, but now all of the Administrative Tools are missing from my control panel... system restore, disk clean up and defrag, etc.

How can I get them back?

Thanks,

Schmipau

Windows for home | Previous Windows versions | Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-07-25T14:56:28+00:00

    From another forum he suggests opening an administrative command prompt and run:

    sfc /scannow

    sfc scans protected system files and replaces bad/missing files with windows versions.  And the person with the issue claimed that it works, so try that first.

    I found that page after going through the process of creating them manually.

    To create them manually:

    Create a new folder on the desktop (just for organizational purposes and ease of moving them when done)

    Right click - New - Shortcut

    Paste the path   (list included below)

    Next

    Paste the name

    OK/Done/whatever it is

    You'll need to repeat that for each shortcut.

    When you're done:

    Select All  (all of the shortcuts)

    Navigate to C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools

    Paste

    OK the UAC popup

    Now your Control Panel - Administrative Tools should show up and work properly.

    Administrative Tools windows 8.1 missing

    located in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools

    Below are the Name, Path, Start folder (if any)

    Component Services

    %windir%\system32\comexp.msc

    Computer Management

    %windir%\system32\compmgmt.msc /s

    %HOMEDRIVE%%HOMEPATH%

    Defragment and Optimize Drives

    %windir%\system32\dfrgui.exe

    %systemroot%\system32

    Disk Cleanup

    %windir%\system32\cleanmgr.exe

    Event Viewer

    %windir%\system32\eventvwr.msc /s

    %windir%\system32

    iSCSI Initiator

    %windir%\system32\iscsicpl.exe

    %windir%\system32

    Local Security Policy

    %windir%\system32\secpol.msc /s

    ODBC Data Sources

    %windir%\system32\odbcad32.exe

    %windir%\system32

    Performance Monitor

    %windir%\system32\perfmon.msc /s

    Print Management

    %systemroot%\system32\printmanagement.msc

    Resource Monitor

    %windir%\system32\perfmon.exe /res

    Services

    %windir%\system32\services.msc

    %HOMEDRIVE%%HOMEPATH%

    System Configuration

    %windir%\system32\msconfig.exe

    System Information

    %windir%\system32\msinfo32.exe

    Task Scheduler

    %windir%\system32\taskschd.msc /s

    Windows Firewall with Advanced Security

    %windir%\system32\WF.msc

    %windir%\system32

    Windows Memory Diagnostic

    %windir%\system32\MdSched.exe

    %windir%\system32

    Windows PowerShell ISE

    %windir%\system32\WindowsPowerShell\v1.0\PowerShell_ISE.exe

    %HOMEDRIVE%%HOMEPATH%

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  2. Anonymous
    2014-07-26T09:01:00+00:00

    This is a misleading an inaccurate statement:

    sfc scans protected system files and replaces bad/missing files with windows versions.  And the person with the issue claimed that it works, so try that first.

    Let me assure you with 100% certainty that sfc /scannow does not know or care anything about any missing shortcuts in the Administrative Tools folder.  That is not how sfc /scannow works, that is not what it does and that is not what it is for.

    Suggesting sfc /scannow is akin to saying "I have no idea what the problem is or how to fix it."

    I would also be wary of any suggestions that include the word "try".

    You don't need to try things - you need to do things.

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  3. Anonymous
    2012-02-01T20:54:17+00:00

    Try the following:

     Right-click on an empty area in the system tray at the bottom-middle of the screen.  Then:

           Properties ->  Start Menu (Tab) ->  Click "Classic Start Menu"  -> click "Customize"

    In the window at the bottom, make sure that "Display Administrative Tools" is checked.

    "OK" your way out.

    HTH,

      JW

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  4. Anonymous
    2012-11-19T10:31:09+00:00

    There are a couple of boats here...

    If you are running XP and only your Administrative Tools folder is empty, take a look here:

    http://windowsxp.mvps.org/admintools.htm

    What is "Services Manager"?

    If you mean "Services", once you get your folder reloaded, right click the Administrative Tools and choose "Open" and that will open that folder and there will be a shortcut in there for every tool.  Everything you see in Programs, Control Panel, etc. are usually just shortcuts in a folder somewhere...

    If you right click the shortcut of interest and choose Properties, you will see what happens behind the scenes when you click that tool.

    For example, the Properties for the Services shortcut reveals the Target looks something like this:

    %SystemRoot%\system32\services.msc /s

    That is alot to remember to type in and it is too much trouble for me to do all that clicking and clacking every time I want to look at Services or Event Viewer or Device Manager...

    A shortcut would be to just click Start, Run and in the box just enter this part from the shortcut:

    services.msc

    Click OK and the Services applet will open (you don't normally need all that other stuff in the shortcut).  A MSC file is a Microsoft Snap-in Control file.

    For Event Viewer you would just enter:  eventvwr.msc

    For Device Manager you would just enter:  devmgmt.msc

    Since I am in Services, Device Manager, Event Viewer and MSC things all the time, I put shortcuts on my desktop and also in my Quick Launch area so I can get to these things I use all the time with just one click.

    I am a lazy cuss.

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  5. Anonymous
    2012-02-02T20:13:23+00:00

    There is some malware out there that causes things to disappear from the menus by simply hiding the shortcuts.  Hopefully this is what you have.  As administrator, try starting up Explorer and navigate to the following directory (where all your administrative tools should be):

        C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools

    Once you are there, change your settings so that you can see hidden files:

        Tools -> Folder Options -> View (Tab)

        Place a check in front of "Show hidden files and folders"

        Remove the check from "Hide protected operating system files". (It will complain but it's OK).

    If you then see your shortcuts there ghosted, simply right-click on each, select "Properties", and un-check the "Hidden" box under the "General" tab.

    HTH,

      JW

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