Hi,
Which antivirus software is installed on the computer?
First check whether the **SSDP Discovery and UPnP Device Host services are started.**If not started, then try to start these services first and try to start Windows Media Player Network Sharing Service.
Also check if the following services are started.
• Application Layer Gateway Service
• Network Connections
• Network Location Awareness (NLA)
• Plug and Play
• Remote Access Auto Connection Manager
• Remote Access Connection Manager
• Remote Procedure Call (RPC)
Also, check the Windows Media Player Network Sharing Service is started, right-click it and click
Start. If it has already been started restart the service by doing a right click on the service and click Restart.
Method 1:
You may try performing a SFC scan on the computer which would scan for corrupt or missing system files on the computer and replace them.
**Use the System File Checker tool to repair missing or corrupted system files**
Method 2:
Disable the security software then check if this fixes the issue.
Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your
antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is
vulnerable to attacks.
Get back with the issue status.