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Adobe Photoshop CS6 & Windows 8.1

Anonymous
2014-08-05T22:43:32+00:00

I have been using windows 8 and CS6 for over a year now with no issues.  I updated my windows to 8.1 and now have issues with CS6.  1.  It is running much slower, 2.  While working in PS I get flickering and the background changing to the checker board or the whole image blacks out.  Can anyone help with this issue?

Thanks,

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-08-09T15:47:54+00:00

    Hi,

    What is the make and model of the graphics card?

    I would suggest you to update the drivers for the graphic card from the device manager and see if that helps.

    a.      Press Windows key+X and select Device Manager.

    b.      Search for Display Adapters and expand it.

    c.       Right click on the graphic card driver and select **Update driver software.**If the issue still persists, then I would suggest you to update the drivers from the manufacturers website.

    Post us the results after you try the above steps.

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  1. Anonymous
    2014-08-05T22:56:00+00:00

    This is only in Photoshop? I would make sure the graphics card is updated. And reinstall PS. If that doesn't work you can try an older graphics driver.

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  2. Anonymous
    2014-08-06T00:25:55+00:00

    DanzIZme, 

    Thanks for the reply.  I will to the reinstall, but can you tell me the best way to updated my graphics card?

    Thanks again.

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