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How do I uninstall Windows 8.1 Update KB2919355

Anonymous
2014-04-10T10:58:10+00:00

* Original Title: uninstall K2919355

I am told K2919355 is the source of a major fault on my macine and I should Uninstall it.

When selected from the upgrade list, unlike other upgrades on the list, the uninstall option does not appear.

Does anybody know any other way an upgrade can be uninstalled, or what it is that is stopping me? .

It's a new machine, with W8 preinstalled. After installing 8.1, K2919355 has brought me to a standstill, so it's pretty much in a default state.

Any ideas?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-08-12T12:15:10+00:00

    Hi Pat,

    I can understand your concern.

    If you made substantial hardware changes to your PC, such as replacing your hard drive or motherboard, you'll need to activate Windows by phone as it is by design.

    To learn how, go to the  product activation article.

    Hope it helps.

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  1. Anonymous
    2014-04-21T13:59:21+00:00

    I am not able to remove by the command that you provide, the following is the error i get

    C:\WINDOWS\system32>dism /online /remove-package /packagename:Package_for_KB2919

    355~31bf3856ad364e35~amd64~~6.3.1.14

    Deployment Image Servicing and Management tool

    Version: 6.3.9600.17031

    Image Version: 6.3.9600.17031

    Processing 1 of 1 - An error occurred - Package_for_KB2919355 Error: 0x800f0825

    Error: 0x800f0825

    DISM failed. No operation was performed.

    For more information, review the log file.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>

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  2. Anonymous
    2014-04-15T06:04:29+00:00

    Hi Dave,

    I would like to know more information about the issue. Please answer the following questions in order to assist you better.

    1. What is the exact issue on the computer after installing the KB2919355?
    2. Who suggested you to uninstall the update?

    This update includes different features that will enhance the performance of the computer. For more information, refer to the link.

    http://windows.microsoft.com/en-us/windows-8/whats-new

    Windows Update will offer and install multiple packages under KB2919355. However, there is only one update entry KB2919355 in Programs and Features.

    To remove the update, follow these methods:

    1. Press Windows Key + X.
    2. Click on Programs and Features.
    3. Click on View installed updates on the left hand side.
    4. Find the update KB2919355, right click on it and uninstall.

    You can use the DISM command to uninstall the update.

    1. Swipe in from the right edge of the screen, and then tap Search.

    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)

    1. Enter command prompt in the search box.
    2. In the list of results, swipe down on or right-click Command prompt, and then tap or click Run as administrator**.**
    3. In the Administrator: Command Prompt window, type the following command and press the Enter key:

    *DISM.exe /Online /Remove-Package /PackagePath:c:\temp* 2919355 \Windows6.1-KB 2919355 -v2-x64.cab

    Keep us posted on the status of the issue.

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  3. Anonymous
    2014-04-10T12:48:12+00:00

    Unfortuntely W8 was installed by Asus (?) 3 weeks before I bought the machine and it is a Taichi31, so no DVD. None of the KBs you describe are on the machine.

    Starting from scratch is going to be tedious.

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  4. Anonymous
    2014-04-10T12:09:53+00:00

    Try doing a system restore before it was installed.

    If not, its probably best you do a refresh.

    Please note, there are several updates to be installed in addition K2919355, did you install them?

    3.  KB2932046

    4.  KB2937592

    5.  KB2938439

    6.  KB2949621

    In addition to that, there additional updates that must be installed after installing Windows 8.1 Update 1.

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