Share via

Can't Get Rid of Crawler

Anonymous
2014-08-08T15:30:51+00:00

<Split by Moderator from 4-year-old unrelated thread.>

Please do not add unrelated questions to old threads.  You're much more likely to get help if you ask your own new question.

*How to begin your own, new thread about your computer & your problem*

*How to ask a question*

****************************************************************************************************

I can't rid the computer of Crawler.  I uninstalled it, but it reappears every time I sign in.

If you are referring to the Crawler toolbar or Crawler search ...

What is the name and version of your antivirus program?

If you haven't done so recently, download, install, update, and run these two free programs. 

MalwareBytes AntiMalware

SUPERAntiSpyware

Use the free versions, not the free trials of the "pro" versions.  Pay attention during installation to uncheck any prechecked boxes that would install some additional third-party program.

Don't run the scans simultaneously.  Each scan will take a long time.  Start one up and go do a non-computer chore.  When the scan complete, let the program deal with anything it finds.

When done, you may keep or uninstall either or both programs.  If you keep SAS, I suggest changing its default setting to NOT run automatically when Windows starts.

You can also see manual instructions here --> http://botcrawl.com/how-to-remove-crawler-toolbar/

If the above does not solve you problem, please provide the information described in the two articles linked above the line of asterisks.

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-08-09T17:50:45+00:00

    <Split by Moderator from 4-year-old unrelated thread.>

    Please do not add unrelated questions to old threads.  You're much more likely to get help if you ask your own new question.

    *How to begin your own, new thread about your computer & your problem*

    *How to ask a question*

    ****************************************************************************************************

    I can't rid the computer of Crawler.  I uninstalled it, but it reappears every time I sign in.

    If you are referring to the Crawler toolbar or Crawler search ...

    What is the name and version of your antivirus program?

    If you haven't done so recently, download, install, update, and run these two free programs. 

    MalwareBytes AntiMalware

    SUPERAntiSpyware

    Use the free versions, not the free trials of the "pro" versions.  Pay attention during installation to uncheck any prechecked boxes that would install some additional third-party program.

    Don't run the scans simultaneously.  Each scan will take a long time.  Start one up and go do a non-computer chore.  When the scan complete, let the program deal with anything it finds.

    When done, you may keep or uninstall either or both programs.  If you keep SAS, I suggest changing its default setting to NOT run automatically when Windows starts.

    You can also see manual instructions here --> http://botcrawl.com/how-to-remove-crawler-toolbar/

    If the above does not solve you problem, please provide the information described in the two articles linked above the line of asterisks.

    Hi, BettyPoss,

    Did you follow the steps listed by LemP?

    Was this answer helpful?

    0 comments