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Windows 8.1 limited connection. Default gateway not available. Wi-fi doesn't have valid IP configuration.

Anonymous
2014-06-25T08:38:29+00:00

The wi-fi in my Dell XPS L502X laptop was working perfectly well until last two weeks. I am facing these two problems:

1) Default gateway not available. 

2) Wi-fi doesn't have valid IP configuration.

Sometimes the first problem comes up and rest of the times another. But i face these problems constantly after every 5-10 mins and the connection keeps on dropping. Then I have to troubleshoot this problem. 

I have windows 8.1 installed in my laptop. I have already tried these fixes:

  1. Turning on and off the wifi (it works for about 5 - 20 minutes).
  2. I have unchecked the box that allows the computer to turn it off under power management.
  3. I have used the command line ipconfig /flushdns
  4. I have uninstalled my wireless driver and installed it again.
  5. Also i have updated my driver to latest version

Here is my ipconfig/all

Microsoft Windows [Version 6.3.9600]

(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\shantanu>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : shantanu-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 1030

   Physical Address. . . . . . . . . : 58-91-CF-59-5C-54

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::e505:8196:2668:13a5%10(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Wednesday, June 25, 2014 1:25:02 PM

   Lease Expires . . . . . . . . . . : Saturday, June 28, 2014 1:42:20 PM

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCP Server . . . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 156799439

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-F3-5E-A1-5C-F9-DD-4D-D2-7F

   DNS Servers . . . . . . . . . . . : 192.168.1.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

   Physical Address. . . . . . . . . : 5C-F9-DD-4D-D2-7F

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)

   Physical Address. . . . . . . . . : 58-91-CF-59-5C-58

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F5949409-85D9-4618-B7B8-CD29626AE2B4}:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 2:

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:3027:1389:3f57:fefd(Pref

erred)

   Link-local IPv6 Address . . . . . : fe80::3027:1389:3f57:fefd%4(Preferred)

   Default Gateway . . . . . . . . . : ::

   DHCPv6 IAID . . . . . . . . . . . : 234881024

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-F3-5E-A1-5C-F9-DD-4D-D2-7F

   NetBIOS over Tcpip. . . . . . . . : Disabled

My router is beetel. None of the devices i connect to my wi-fi have this problem. 

Thanks in advance

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2014-07-16T18:25:36+00:00

    Is 192.168.1.2 reserved in your router. Did you set up a static IP for ipv4 in your network adapter settings?

    Hit Windows Key and the S key find and open **Network and Sharing Center -->**click on change adapter settings in the left pane --> double click on on Wifi --> click Configure --> double click on IPv4 which should be toward/at the bottom. See if it is set to use manual config or auto. For now change to auto if it isn't selected and see if it works. You can do the same for IPv6.

    192.168.1.2 seems a little low for DHCP usually routers hand out the last set of the ip values starting at 10 or so but it varies.

    Both are already auto.

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  2. Anonymous
    2014-06-29T06:45:38+00:00

    Is 192.168.1.2 reserved in your router. Did you set up a static IP for ipv4 in your network adapter settings?

    Hit Windows Key and the S key find and open **Network and Sharing Center -->**click on change adapter settings in the left pane --> double click on on Wifi --> click Configure --> double click on IPv4 which should be toward/at the bottom. See if it is set to use manual config or auto. For now change to auto if it isn't selected and see if it works. You can do the same for IPv6.

    192.168.1.2 seems a little low for DHCP usually routers hand out the last set of the ip values starting at 10 or so but it varies.

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  3. Anonymous
    2014-06-28T11:37:52+00:00

    Hi Shantanu,

    Have you made any changes on the computer prior to the issue?

    I would have you refer to the following article and follow the suggestions from the article.

    Wired and wireless network problems

    http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-81&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

    Resolving Connection Issues on Your Wi-Fi Network for Windows 8 .

    http://www.dell.com/support/troubleshooting/ca/en/cadhs1/KCS/KcsArticles/ArticleView?c=ca&l=en&s=dhs&docid=420860

    Hope this helps to resolve the issue. Please revert for any clarification on this or any Windows issue. We will be glad to help you.

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  4. Anonymous
    2014-06-27T09:34:42+00:00

    That didn't help.

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  5. Anonymous
    2014-06-25T09:33:46+00:00

    Try disabling your Bluetooth

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