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Touchpad scroll bar not working on my windows 7

Anonymous
2010-09-10T14:04:24+00:00

Hi,

So I have a windows 7 laptop. Yesterday I did a clean boot to try and get a program to work. I put everything back the way it was, and now the scroll bar on the touchpad is not working. How do I fix the problem?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-09-11T21:11:36+00:00

Hi,

Control Panel - Mouse - look for TouchPad Settings - mine is under Device Settings tab and yours

maybe different (it is NOT the Scrollings tab which is for the mouse). On some you can enable

and disable the scroll and/or set the size of the area and the sensitivity of the touchpad.

Control Panel - Device Manager - Mice and Pointing devices

Right Click on the TouchPad and UNINSTALL (do not check the remove drivers box) and then

REBOOT - the touchpad drivers will be refreshed when Windows comes back up. If this did not

help check the Settings in the controls and also update or re-install the drivers from HP.

Some will have a TouchPad control progam/icon in the Notification Area near the clock - lower

right. 

Check with System Maker's Support, on-line documentation, and their forums (if any).

==========================================

If needed : (make sure you have rebooted at least once if the above did not work)

Control Panel - Device Manager - Mice and Pointing Devices - Double Click on Touch Pad -

Driver's Tab - Click Update Driver (this is may not do anything as MS is far behind certifying

drivers), now RIGHT CLICK on TouchPad and UNINSTALL.

Then go to USB Controllers and UNINSTALL EVERYTHING except the category itself (all in it). REBOOT

This will refresh the TouchPad Driver and the USB Stack.

Here is the similar procedure in XP, Vista's is the same except we need to clear the specific device if present.

http://support.microsoft.com/kb/310575

Then go to System maker's site and get the latest touchpad drivers.

Download - SAVE - go to where you put it - Right Click on - RUN AS ADMIN.

HP Support & Drivers

http://welcome.hp.com/country/us/en/support.html

Contact HP

http://welcome.hp.com/country/us/en/contact\_us.html

HP Forums

http://h30434.www3.hp.com/psg/

Check with HP Support, their on-line documentation and drivers, and the HP forums where those with the

same system have probably solved this issue.

Hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

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  1. Anonymous
    2014-10-22T13:29:24+00:00

    The same situation for me - all the suggestions above do not help as under the Control panel / Mouse I cannot find any place with settings for touchpad - only settings for mouse. I have HP COA-SE. With Ubuntu had no problems, now installed Windows 7 and the touchpad scroll not working anymore. Help would be appreciated.

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  2. Anonymous
    2016-03-12T01:44:06+00:00

    just download this app and it will working I trid it and it was benifit http://drivers.synaptics.com/Synaptics_v15_1_22_2_C_XP64_Vista64_Win7-64_Marketing_SGS94_UI.exe

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  3. Anonymous
    2010-09-10T15:32:11+00:00

    Access the touchpad setting controls in Control Panel.

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  4. Anonymous
    2010-09-11T00:22:17+00:00

    Hi,

    Please write which brand is your laptop and which model you've got.

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