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How to solve a hiberfil.sys problem?

Anonymous
2011-11-01T14:30:30+00:00

I have a problem every time I try to resume my Windows 7 Pro out of hibernation. I always get error message like below:-

===========================================================================

Your computer can't come out of hibernation.

Status : 0xc000009a

Info : A fatal error occurred processing the restoration data.

File: \hiberfil.sys

Any information that was not saved before the computer went into hibernation will be lost.

===========================================================================

How can solve this problem?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-10-27T05:13:51+00:00

    I solve it use follow these steps:

    1. Click Start, and then type cmd in the Start Search box.
    2. In the search results list, right-click Command Prompt, and then click Run as Administrator.
    3. When you are prompted by User Account Control, click Continue.
    4. At the command prompt, type powercfg.exe -h off, and then press Enter.
    5. Type exit, and then press Enter to close the Command Prompt window.

    restart the pc an do this again and now "on":

    To make hibernation available, follow these steps:

    1. Click Start, and then type cmd in the Start Search box.
    2. In the search results list, right-click Command Prompt, and then click Run as Administrator.
    3. When you are prompted by User Account Control, click Continue.
    4. At the command prompt, type powercfg.exe -h  on, and then press Enter.
    5. Type exit, and then press Enter to close the Command Prompt window.

    These step work ok for my Lenovo T520 notebook with Win7 OS.

    good luck Jorge

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  1. Anonymous
    2015-09-02T12:32:22+00:00

    I solve it use follow these steps:

    1. Click Start, and then type cmd in the Start Search box.
    2. In the search results list, right-click Command Prompt, and then click Run as Administrator.
    3. When you are prompted by User Account Control, click Continue.
    4. At the command prompt, type powercfg.exe -h off, and then press Enter.
    5. Type exit, and then press Enter to close the Command Prompt window.

    restart the pc an do this again and now "on":

    To make hibernation available, follow these steps:

    1. Click Start, and then type cmd in the Start Search box.
    2. In the search results list, right-click Command Prompt, and then click Run as Administrator.
    3. When you are prompted by User Account Control, click Continue.
    4. At the command prompt, type powercfg.exe -h  on, and then press Enter.
    5. Type exit, and then press Enter to close the Command Prompt window.

    These step work ok for my Lenovo T520 notebook with Win7 OS.

    good luck Jorge

    Thank you

    This solution  worked for my HP pavilion dv6 i7  perfectly.

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  2. Anonymous
    2011-11-01T19:45:34+00:00

    What is your computer make and model?

    What is your BIOS version? To get this information type System Information in the Search Box above the Start button and press the ENTER key.

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  3. Anonymous
    2011-11-01T17:43:08+00:00
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