Error No connections are available while trying to connect to Internet using wireless connection

Hi Jinumon,

Thank you for posting your query on Microsoft Communities.

It could be difficult when things don't work the way it should be on your computer. Appreciate your efforts which you have put to fix this issue. You might experience this issue for a number of reasons. Some common issues that can cause these problems are: Corrupted or incompatible drivers, Missing updates, Network connection settings, hardware or software problems or TCP/IP can sometimes become damaged or corrupted. Let’s try to narrow down to see what exactly is causing this issue and try to fix it. 

Please assist me with the following information related to this issue:

1. Were you able to connect to Internet when you used Ethernet cable (Wired)?
2. Have you installed any third party security software on your computer?

Since you have tried most of the troubleshooting steps, let’s try a few more and check if it helps.

The problem could be with the router itself. Reset the router by going through the router manual.

I suggest you to first check the status of your Wireless network adapter card driver in device manager. Check if there is any exclamation mark. Refer the following steps:

1. Click Start, and then use the Start Search box.
2. Type devmgmt.msc, and then click OK. Note: If Control Panel is in Classic View, double-click System, and then click Device Manager.  If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
3. In Device Manager, expand Network adapters. Check if you see any exclamation mark along the driver.

Method 1:

**Step 1:**Verify with the WLAN service is started and set to automatic, if the WLAN service is stopped, I would suggest you to start the service and put it to automatic.

Please follow the steps to start the WLAN service.

1. Click on Start, type in services.msc
2. Select WLAN Autoconfig from the list, Right click properties
3. Change the startup type to Automatic
4. Click on Start button
5. Click on Apply, Ok.
6. Restart the computer and verify if it works.

Step 2:

Flush your computer's DNS cache.

1. Press Windows Key + R.
2. Type CMD.
3. At the command prompt, type the following commands. Press Enter after each command.

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

Method 2:

If you haven’t tried the steps suggested in this link, please follow them and check:

Wired and wireless network problems

**http://windows.microsoft.com/en-IN/windows/network-connection-problem-help#network-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1**

Note: You will have todownload the drivers from the manufacturer’s website from a different computer.

**http://www.clevo.com.tw/**

Please refer to the following link where similar issue has been discussed: http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/windows-7-wireless-connection-problem-no-wireless/43f61a9c-069b-49ab-9f5b-f52ec2b1ef7e**[http://answers.microsoft.com/en-us/windows/forum/windows\_7-networking/windows-7-wireless-connection-problem-no-wireless/43f61a9c-069b-49ab-9f5b-f52ec2b1ef7e](http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/windows-7-wireless-connection-problem-no-wireless/43f61a9c-069b-49ab-9f5b-f52ec2b1ef7e)**

Also see:

**http://windows.microsoft.com/en-in/windows7/why-can-t-i-connect-to-the-internet**

**http://windows.microsoft.com/en-in/windows7/cant-connect-to-a-network**

**http://windows.microsoft.com/en-in/windows7/why-can-t-i-find-a-wireless-network**

Please update us on the status of the issue to assist you further.

This statement `` **** I will go from having half a dozen wireless connections available (others in my apartment complex), to having “No connections are available.” Would lead me to believe it`s not the wireless router because that would not have anything to do with how many connection are showing on the local machine.

A couple of thoughts.

1. Delete the wireless adapter in Device Manager and let it add itself back.
2. I could possibly be an actually hardware failure (with a lot of laptops they are pretty easy to swap out)

Hi Jinumon,

Thank you for replying.

It's unfortunate to know that the steps provided in my earlier post didn't help to fix the issue.

It's hard to know which drivers will support your Realtek network card. However, I suggest you to try installing both the drivers available and check.

Please update us on the status of the issue to assist you further.

Thank you for your assistance. To be clear, an Ethernet cable gives me no connectivity issues whatsoever.

I followed through on both methods 1 and 2, neither of which has solved my problem. I did however find that I have two driver files supporting my Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC.

One is called "rtl8192se.sys", the other is called "vwifibus.sys"

Should I only have one? Aside from that I don't know what to tell you, except that this problem keeps occurring, and that I don't know what is wrong. Thank you again for your assistance.

Jinumon