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Canon cp-200 not seen as printer in windows 8

Anonymous
2013-01-04T21:26:50+00:00

My Canon cp-200 card printer (4x6 dye sublimation photo printer) shows up in Win8 as "Canon cp-200" in "other devices" but is not recognized as a printer.  There is no Win8  driver for the printer, unfortunately.

Anyone know if there is any chance of getting this thing to work?

Thanks,

Craig

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-10-26T22:36:02+00:00

    Craig,

    Unfortunately, there is no direct way to get this to work in any O/S later than WinXP as Canon does not provide drivers for Vista or later - 32 bit or 64 bit.

    There are two potential solutions:

    1. If your system supports the special "Windows XP" mode, you can install that, run Windows XP, and install the drivers there.  Once done, you're golden!
    2. If you cannot use the special "Windows XP" mode, all you need to do is go to VMware's web site and download their (free!) VMware Player software.  After you install it, you can install Windows XP within VMware.  Once that is done, you can install the drivers into the WinXP image, plug in the printer, and have a wonderful time.

    It's a real pity that companies like Canon won't take the time to make their existing equipment compatible with later operating systems.

    What say ye?

    Jim (J.R.)

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  2. Anonymous
    2013-01-05T15:19:08+00:00

    Hi Craig,

    Thank you for posting your query in Microsoft Community and giving us opportunity to assist you.

    Thank you for posting the question in Microsoft Community forum. I understand that you are facing issue with Canon CP - 200 card printer. In order to provide you with a quick resolution, please reply to these questions:

    1.       Do you receive any error message or error code?

    2.       Was it working fine before?

    Follow the suggestions listed below for a possible fix:

    Method 1: I would suggest you to run the Printer troubleshooter and check if that works.

    Follow the steps to run the troubleshooter:

    a.       Press Windows key + C on your keyboard to show the Charms bar.

    b.      Type Troubleshooting and click Troubleshooting under Settings.

    c.       Now type Printer in the search option.

    d.      Click on Printer troubleshooter to run the troubleshooter.

    Method 2: I would suggest you to uninstall the printer drivers and install it in compatibility mode.

    **Step 1:**Completely uninstall the existing printer drivers from the computer and then try installing the printer drivers and check. Follow these steps:

    **a.**Press Windows key + R

    b.      In run window type “devmgmt.msc” and press Enter

    c.       Locate the printer drivers from device manger

    d.      Right click on it and select uninstall

    e.      Reinstall the latest printer drivers and check if it helps

    Step 2: Try installing them in compatibility mode.

    a.       Right click on the setup file of and select “Properties”.

    b.      Select “Compatibility” Tab.

    c.       Place a check mark next to “Run this program in Compatibility mode” and select Windows 7 from the drop down list.

    Let the drivers install and then check the functionality.

    You may also refer the following articles for more information:

    Install a printer

    **http://windows.microsoft.com/en-US/windows-8/install-a-printer**

    Find and install printer drivers

    **http://windows.microsoft.com/en-US/windows-8/find-and-install-printer-drivers**

    If you need further assistance related to Windows, please reply and we will be happy to help you.

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