Wired 600 Keyboard can only use one key at a time

Question

Wired 600 Keyboard can only use one key at a time

Anonymous

Hi, I've been having problems with my laptop's integrated keyboard (keys either type nothing, or type multiple letters), so I bought a Wired 600 keyboard and plugged it in via USB. The keyboard has one major problem, however. It can only use one key at a time - so for example, I cannot use shift and 1 to make an exclamation mark. If I try, nothing happens. I can type 1, or I can use the shift key on my laptop keyboard and the 1 on my USB keyboard (I had to type these brackets on the integrated keyboard). Furthermore, because I cannot type a new character before the previously used key has been fully released, I am being forced to type very slowly, one key at a time. Just to clarify, I can type full-speed on my laptop's integrated keyboard, it's just the multiple letters that are the problem there and I'm certain that's a hardware fault.

Can anyone help with this bizarre problem? I am on Windows 7. IThe OS is fully updated as are all the drivers for my laptop. I have installed and reinstalled the keyboard drivers too.

Thank you

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

0 additional answers

Answer 1

Hello Bangell,

Thank you for posting your question on Microsoft community forum.

I would like to know some information about the issue so that we could help you better.

What is the make and model of your laptop?
Did you make any hardware or software changes to your computer prior to the issue?

I appreciate you for providing details about the issue and your efforts towards resolving it.

This issue may occur due to corrupt device drivers or settings.

I would suggest you to try following methods and check if it helps.

Method 1:

Run hardware and devices troubleshooter and check.

Refer:

Open the Hardware and Devices troubleshooter

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

If it does not help, use method 2.

Method 2:

Please use suggestions provided in this Microsoft knowledge based article and check the issue.

Refer:

Troubleshoot wired keyboards that don't respond or that type wrong characters

http://support2.microsoft.com/kb/258826

I hope this information helps.

Please do let us know if you need any further assistance.

Thank you

Share via

Wired 600 Keyboard can only use one key at a time

0 additional answers