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Monitor screen shows pink screen instead of white

Anonymous
2014-10-28T22:11:43+00:00

Original Title: Pink screen

I have a problem with a pink screen and have tried all the options I have found on this site.  I have switched monitors & the problem is still there.  I am using Windows 7.  The problem is:

where the screen should show white - it shows pink & I can't change it.

an example being - at this moment I am typing this on a pink background!!!

It is very hard on the eyes & I am at my wits end.

Help Please!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-10-31T17:16:33+00:00

    Hi,

    Thank you for your update.

    It is good to note that the system does not retain any error messages. However, the pink screen issue generally arises in PCs due to the lose VGA cables at the ports. So, I would suggest you to ensure the VGA display cables are plugged in properly on the ports and check if you notice any change in the colour of the screen.

    Post back your results for further assistance.

    60+ people found this answer helpful.
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  1. Anonymous
    2014-10-31T20:24:59+00:00

    I have replaced the cable & almost all of the pink is gone - I can work with it now.  I will buy a new cable & let you know what happens.

    1 person found this answer helpful.
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  2. Anonymous
    2014-10-29T17:34:46+00:00

    Hello,

    Thank you for the prompt reply.

    Code 10 error description:

    The Code 10 error code is generated when Device Manager has insufficient information or the error that is bubbled up by the device drivers is not recognized by Device Manager. Additionally, this error may occur when one of the drivers that the device needs does not start. If many drivers are being used by a particular device, it can be difficult to determine the one that failed.

    Cause of this error:

    One of the major cause for this is that network adapter is not currently supporting this feature. You may download the latest driver / update the driver for your network adapter or chipset, and then try to uninstall and reinstall this component.

    I would suggest you to try the steps provided below and check if it helps

    As the issue is related to Network drivers then please try the steps provided to uninstall the Network Adapter from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.

    Step 1:

    Uninstall the Device from Device Manager

    • Open **Device Manager**
    • Expand the Network Adapter section.
    • Find the Network card Driver.
    • Right click Network card Driver and select Uninstall.
    • Select the check box delete the driver software for this device.
    • Reboot the computer after uninstall process has finished.

    Step 2:

    Uninstall the Device Drivers from Program List in Control Panel

    • Click on start, select Control Panel
    • Now click on Programs and select Programs and Features.
    • Find the Network card Driver.
    • Right click Network card Driver and select Uninstall.
    • Reboot the computer after the uninstall process has finished.

    Step 3:

    Download and install the latest drivers for the Network card from the manufacturer website

    Gateway Drivers

    Get back to us with the result and we will be happy to assist you.

    Regards.

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  3. Anonymous
    2014-10-29T16:54:05+00:00

    The manufacturer is Gigabyte Technology Co Ltd & model is B85MHD3

    I went into  Owner - PC & properties, hardware & see the following:

    This device cannot start (Code 10) needs troubleshooting.  I tried the trouble shooting & received the message 'Microsoft Teredo Tunneling Adapter has a driver problem.  I akso rec'd the message that this error could not be fixed.

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  4. Anonymous
    2014-10-29T15:05:16+00:00

    Hello,

    Welcome to Microsoft Community forum.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    1. What is the make and model of your computer?
    2. Did you make any recent changes on your computer prior to this issue?
    3. Are all the device drivers updated?

    As per the issue description you are getting pink screen/background while using your computer. If you are getting pink screen/background then there might be a chance that the display drivers are either outdated or got corrupted.

    The issue might also occur if the cables are loosely connected. So, I would request you to unplug and re-plug the HDMI cables and other cables if you are using a Desktop.

    Try to remove all external devices connected to your computer except mouse and keyboard and then check the status.

    I would suggest you to update the Display drivers either from Windows Update or from device manager or form the manufacturer's website.

    You may follow the steps provided in the following article to update the drivers and see if it works.

    Update drivers: recommended links

    http://windows.microsoft.com/en-us/windows/update-drivers-recommended-links#update-drivers-recommended-links=windows-7

    Automatically get recommended drivers and updates for your hardware

    http://windows.microsoft.com/en-in/windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

    Do get back to us with all the information required and result of proposed suggestion and we will be happy to assist you.

    Regards.

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