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Cannot connect Nike Fuel Band

Anonymous
2013-06-15T18:37:14+00:00

Connect to USB port and the PC does not recognize the connection.  Can connect other devices to that USB port.

I have Windows 7 Home version.  Try different USB ports and got same result.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-06-16T07:07:21+00:00

    Hi Donald,

    1)      What is the status of the device in device manager?

    2)      Did you try connecting to other computers?

    I would suggest you to download and install the latest software for Nike Fuel band from the manufacturer’s website and check if the issue persists.

    http://nikeplus.nike.com/plus/support#answers/list/p/3169,3180

    If the issue persists, try contacting the manufacturer support regarding this issue.

    http://nikeplus.nike.com/plus/support/#contact

    If you have any Windows related query, feel free to post. We will be glad to assist you.

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  1. Anonymous
    2014-11-21T21:29:00+00:00

    Did you ever get the issue resolved with he Fuel Band not launching the Nike + Connect program?

    2 people found this answer helpful.
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  2. Anonymous
    2014-04-10T02:21:34+00:00

    Cannot connect Nike FuelBand

    This a not really a reply but, I have the same problem.

    I am not an expert but I tried some solutions without any success. What I can tell, for me, I think this is an issue of Microsoft DRIVERS.

    I am a french canadian from Québec so you will excuse my English... trying my best.

    I work with a Toshiba LapTop, Windows 7 French, Premium Family Edition.

    I bought a Nike FuelBand SE, downloaded the Nike+ Connect application, run it and it freeze there without any explanation.

    I wrote five emails to Nike Support but they are note able to resolve my problem. I did everything they were asking me to do but failed. I hope the Microsoft Community will help.

    I insist on a DRIVER problem because I asked a friend to put the application on his PC/Laptop that is a ASUS with the same configuration... everything when OK at first attempt. We compared some of our Drivers properties and we saw a minor difference on one driver but then we do not know if it could be the problem since properties were telling that this peripheral (USB) was working properly.

    I sincerely hope that someone will help me to resolve my problem.

    ______________________________

    Gilles Wiseman

    ******@outlook.com

    2 people found this answer helpful.
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  3. Anonymous
    2014-11-27T19:36:26+00:00

    The problem with this is the Nike support staff says this is a Microsoft issue and now Microsoft says it's a Nike support issue.  It can't be both.

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  4. Anonymous
    2014-11-21T21:19:35+00:00

    Gilles,

    I have the same issue.  My FuelBand SE will not connect to Nike + Connect program when plugged into any USB port.  Other Nike products do  work and call the correct Nike + program.  I worked with Nike support and Microsoft to no avail.  I have tried updating my Windows 7 with the latest and all updates.  Again no results with the Fuel Band.  The Fuel Band works on other PC running Win 7 home prem. SP 1.  And also on my other PC  running Win 8.1.  My prior Fuel Band worked fine on this old PC.   Sorry I don't have a solution for you.  Stacy W.

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