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Attachment opens in wrong format

Anonymous
2014-09-10T00:25:46+00:00

I have been receiving and opening word email attachments for years now.  Just recently, when I open word attachments I get a bunch of symbols and a few sentences I can read but they are displayed incorrectly.   I use Roadrunner.  How can I get this to work right again?

Windows for home | Other | Email and communications

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  1. Anonymous
    2014-09-12T06:17:01+00:00

    See below, this is what it looks like when I open an attachment.  I have told some people their attachments come up like this.  They said they didn't understand because they were sending it in a word format.

    ÐÏࡱá                >  þÿ            !   %         (     þÿÿÿ                                                                    !  "  #  $  ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿì¥Á À   ø¿             Y   bjbj¢¢                    d  rÈ  rÈ  %      3                       ÿÿ         ÿÿ         ÿÿ                 ·     ¸      ¸                            D           ÿÿÿÿ    V      V      V  €   Ö  L   "  Ô   V      6%  Ô  ö      ö                       ç       ç       ç       µ$     ·$      ·$      ·$      ·$      ·$      ·$  $    (  ²  ¼*  Ú   Û$                           ç                       ç       ç       ç       ç       Û$                                           Û   ð$     ©"      ©"      ©"      ç   š                             µ$              ©"                                                      ç       µ$              ©"      ©"  :   8#  s                                                                           ¿#             ÿÿÿÿ     »ú“øÍÏ        ÿÿÿÿ    !  v   «#              ¡$     %  0   6%      µ#      –+      ÷!  ²   –+     ¿#                                                                      ¿#  &   –+                    å#  ¼   ç       ç       ©"      ç       ç                                       ç       ç       ç       Û$      Û$                                      ©"                                      ç       ç       ç       6%      ç       ç       ç       ç               ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ            ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ    ÿÿÿÿ    –+      ç       ç       ç       ç       ç       ç                                                               ç       ç       ç       ¸    Ø  :                                                                                                                                                                                                                           

    One hurdle was enrollment numbers.  We had 400 kids in our high school and many of our opponents we were attempting to defeat had between 14,000 and 19,000 students Another hurdle of ours was the job of filling several vacancies left by juniors and seniors that were no longer with us for a variety of reasons.  Enter the sophomore class.  Upon evaluation of all of our eligible kids we realized that we would be going with a young team. We would have to choose carefully, as we would be investing in our future.   Five sophomores, four juniors, and two seniors took the field for the bears. Although we were in most of our games, we struggled to come out on top in many of our contests. Our youth movement that we went with then is now prepared, through maturing, to make us proud, and lead us to victory.

    These players are all “exactly the kind of kids we have always been looking for”. “Surround yourself with good people and good things will happen”

    Earlier this week I looked up the grades, GPA’s, and number of discipline referrals of every one our baseball kids.  It was during this check that I was reminded what a fine group of young men we have at this time.  Make no mistake though, these guys who got some starts for the Anteaters last season are not the only good ones in the program, there are other fine young men right on their heels doing everything they can to earn a spot on the field. 

     DATE @ "M/d/yyyy" 9/11/2014                                                                                                                                                                                                                                                                                                                                                                                             0  1  4  W  X  …  †  ‡  Ž  ’  §  ¬  º  »  Ð  Ñ  Ó  ð  ò  û  ü  ý    <  O  P  Q  R  S  T  |  ƒ  Œ  ¦  ¨  Ì  Í  üøüøôüðüâüÞøÞøüøüÚÖÞÖʼ¶­¦Ÿ¦–Žüˆ}um}u}u                   hšC\ CJ* aJ*  huoè CJ* aJ*  huoè huoè CJ* aJ*   huoè CJ(  j    hšC\ Uh;27 6@ˆ CJ  hªe¬ 6CJ  h;27 6CJ h;27 5OJ QJ  h;27 @ˆ¦ÿ h;27 @ˆ°ÿB*OJ QJ ph    h;27 @ˆÎÿB*CJ` ph€€€ h'ç  huoè  hVQ¯  h;27 @ˆÎÿ

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  2. Anonymous
    2014-09-12T05:58:41+00:00

    I need to correct part of my reply.  I didn't try Outlook.  Not sure how to.  When I saw Outlook I was thinking windows mail.

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  3. Anonymous
    2014-09-12T05:53:06+00:00
    Does this happen to all word attachments you received or to specific word attachments only? This appears to happen on all word attachments but not adobe.  But, if I go back to July and august the word docs are coming up. There is an adobe attachment that<br> comes up fine on Sept 8. I even had an attachment marked notepad that wouldn't come up.  The attachments that have a little word symbol next to them are coming up.  Under windows mail one attachment that won't come up, the attachment is named winmat.sat(10.5KB).<br>  They are not working whether I use windows mail or go straight into roadrunner mail.  It does seem that there might be a particular date it quit working.<br><br><br><br><br><br>- Does the problem appear to be contact specific or happens to all contacts who send you word attachments?  All contacts<br><br><br><br><br><br>- You mentioned about Roadrunner. Are you saying that you access your e-mails through it and this is where you experience the problem?  I access through windows mail, but I can go to roadrunner webmail, enter my user name password, and then my password<br> and get in.  These attachments are not working either way.<br><br><br><br><br><br>- Can you confirm if this happens when opening word attachments via the Outlook.com web? yes<br><br><br><br><br><br>- Please take your time to try using other browsers and let us know if the same case occurs.  I don't know what other browsers I could use or how I would go about it. <br><br> <br><br>Please see the private message I've created as we'll be exchanging information securely. Sign in to this forum and click the red texts saying you have a private reply. <br><br> <br><br>Thanks!<br><br> <br><br> <br><br>Read this reply on Microsoft Community.<br> <br><br> <br><br>--------------------------------------------------<br><br>NEXT STEPS*<br><br>Was this reply helpful? Give Julius Cesar_B some kudos! <br><br>\[Vote as helpful\]<br> <br><br> <br><br>Did Julius Cesar_B's reply answer your question? Then let the community know! <br><br>\[Mark this reply as your answer\]<br> <br><br> <br><br>Want to unsubscribe from this thread? <br><br>Click here to go to the thread, click on the original post and click Stop emails.<br> <br><br> <br><br>*Sign in required. When you open the thread, you'll see that your action has been automatically recorded.
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  4. Anonymous
    2014-09-11T06:44:46+00:00

    Hi,

    Welcome to the Microsoft community. We're sorry for any inconvenience this may have caused. As I understood the situation, you've been receiving and opening word attachments for years now, but has recently encountered a problem opening word attachments as you got bunch of symbols. We'd like to know more about the problem, please allow us to gather information to the following.

    • Does this happen to all word attachments you received or to specific word attachments only?
    • Does the problem appear to be contact specific or happens to all contacts who send you word attachments?
    • You mentioned about Roadrunner. Are you saying that you access your e-mails through it and this is where you experience the problem?
    • Can you confirm if this happens when opening word attachments via the Outlook.com web?
    • Please take your time to try using other browsers and let us know if the same case occurs.

    Please see the private message I've created as we'll be exchanging information securely. Sign in to this forum and click the red texts saying you have a private reply.

    Thanks!

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