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BSOD - DRIVER_IRQL_NOT_LESS_OR_EQUAL hal.dll

Anonymous
2014-09-25T02:26:17+00:00

I have being having BSOD for a couple of days now.

I have checked for any driver updates and looked around online for a solution.

DMP Files,MSinfo,and system configuation

Summary

        Operating System

            Windows 8.1 Pro 64-bit

        CPU

            Intel i7 4770 CPU @ 3.4GHZ

        RAM

            16GB DDR3-2400

        Motherboard

            MSI Z97-G45

        Graphics

            MSI GeForce GTX 770

        Storage

            232GB Samsung SSD 840 EVO 250GB (SSD)    28 °C

            1863GB Western Digital WDC WD20EARX-008FB0 (SATA)    27 °C

            1863GB Western Digital WDC WD2002FAEX-007BA0 (SATA)    35 °C

        Optical Drives

            No optical disk drives detected

        Audio

            NVIDIA High Definition Audio

Thanks in advance.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-09-25T02:47:37+00:00

    Hi,

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

    This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

    A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.

    6: kd> .trap 0xffffd00027096e30

    NOTE: The trap frame does not contain all registers.

    Some register values may be zeroed or incorrect.

    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000286

    rdx=0000000000000005 rsi=0000000000000000 rdi=0000000000000000

    rip=fffff800322a10f5 rsp=ffffd00027096fc0 rbp=ffffcf80a6dc0fb0

     r8=0000000000000000  r9=0000000000000000 r10=0000000006afc572

    r11=fffff8002fb78b30 r12=0000000000000000 r13=0000000000000000

    r14=0000000000000000 r15=0000000000000000

    iopl=0         nv up ei pl zr na po nc

    e22w8x64+0x70f5:

    fffff800322a10f5 4d8b36          **mov** **r14**,**qword** **ptr** [**r14**] ds:0000000000000000=????????????????

    Okay, we have a pretty interesting faulting instruction. According to the trapframe, there was a failure moving a pointer stored in r14 to r14. This makes no sense, and is a driver bug.

    This instruction was based off of e22w8x64.sys, which is the Killer Networks Ethernet Card driver.

    -------------------------------------

    Try the workaround here - http://service.msicomputer.com/msi_user/support/TechFAQdetail.aspx?formid=3054

    -- If not, try an update to the driver or a rollback (if at latest already).

    Regards,

    Patrick

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  1. Anonymous
    2014-09-25T02:49:26+00:00

    Hi,

    BugCheck D1, {ffffcf81de6bef50, 2, 0, fffff801ef2400f5}

    *** WARNING: Unable to verify timestamp for e22w8x64.sys

    *** ERROR: Module load completed but symbols could not be loaded for e22w8x64.sys

    Probably caused by : e22w8x64.sys ( e22w8x64+70f5 )

    e22w8x64.sys dated 3/26/2014 Killer e2200 PCI-E Gigabit Ethernet Controller driver Qualcomm

    Atheros, Inc.

    BugCheck A, {0, 2, 0, fffff803ad9013ce}

    *** WARNING: Unable to verify timestamp for MBfilt64.sys

    *** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys

    Probably caused by : MBfilt64.sys ( MBfilt64+1817 )

    MBfilt64.sys dated 7/30/2009 MBfilt is a driver file from company Creative Technology Ltd

    1. Update the NIC driver - first check MSI Support, their on-line documentation and drivers,

    and ask in their forums about any known issues. Then check at both Atheros sites for even

    newer versions (see driver update methods below).

    BiosVersion = V2.3

    BiosReleaseDate = 07/22/2014

    SystemManufacturer = MSI

    SystemProductName = MS-7821

    BaseBoardProduct = Z97-G45 GAMING (MS-7821)

    BaseBoardVersion = 1.0

    MSI Support

    http://www.msi.com/index.php?func=service

    MSI - Downloads (BIOS and Drivers)

    http://www.msi.com/index.php?func=downloadindex

    MSI - Forums

    http://forum-en.msi.com/

    MSI - Service

    http://us.msi.com/index.php?func=service

    MSI - Live Update On-Line

    http://www.msi.com/index.php?func=downloadindex

    MSI - Contacts - Set to North America - USA

    http://www.msi.com/index.php?func=html&name=aboutusAtheros - Drivers

    http://www.atheros.cz/

    Qualcomm-Atheros - Drivers

    http://www.qca.qualcomm.com/resources/driverdownloads/

    2. Update MBfilt64.sys at MIS and then check Creative for any newer versions.

    3. Use ALL the methods in the troubleshooters below.

    ==========================================================

    Note using Win Key + X and Win Key + W (to get to Control Panel, Run, and Settings

    as needed). Win Key + D calls the desktop and the using Win Key toggles Desktop

    and Start Screen.

    Translate the Windows 7 methods and use them on Windows 8/8.1.

    Resolving Blue Screen errors in Windows 8/8.1 ****http://windows.microsoft.com/en-ca/windows-8/resolve-windows-blue-screen-errors ****Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't

    start Windows (applies to Windows 8/8.1). If you can't start Windows 8/8.1 try using

    a Repair Disc (see methods to make one below) to access Safe Mode and other trouble-

    shooting steps.

    http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7 

    Check this thread for information using BlueScreenView, MyEventViewer and other methods

    to troubleshoot BlueScreens - top 3 replies (+1 other) (applies to Windows 8/8.1)

    http://answers.microsoft.com/en-us/windows/forum/windows\_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990


    Also do this so you can see the likely bluescreens.

    Windows Vista automatically restarts if your PC encounters an error that causes it to crash.

    (also Windows 7 and Windows 8)

    http://www.winvistatips.com/disable-automatic-restart-t84.html

    ===========================================================

    BCCode: D1     0x000000D1Think Video drivers mainly though it can be others. See the driver section in my generic

    bluescreen troubleshooting methods below. BIOS, low level chipset drivers and

    antivirus/antispyway/security programs can also cause this. 


    Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL <-- read this linkhttp://msdn.microsoft.com/en-us/library/ff560244(v=vs.85).aspx

    BCCode: d1   0x000000d1  <-- read this linkhttp://www.faultwire.com/solutions-fatal\_error/DRIVER-IRQL-NOT-LESS-OR-EQUAL-0x000000D1-\*1210.html?order=votes


    This is my generic how to for proper driver updates : (update video/display driver and BIOS)

    This utility makes it easy to see which versions are loaded : Run DriverView - set VIEW to Hide

    Microsoft drivers - update those without Dump in their names. (Also update the BIOS and

    low level chipset drivers.)

    DriverView - Free - utility displays the list of all device drivers currently loaded on your system.

    For each driver in the list, additional useful information is displayed: load address of the driver,

    description, version, product name, company that created the driver, and more.

    http://www.nirsoft.net/utils/driverview.html

    For Drivers check System Maker as fallbacks and Device Maker's which are the most current.

    Control Panel - Device Manager - Display Adapter - write down the make and complete model

    of your video adapter - double click - Driver's tab - write down the version info. Now click

    UPdate Driver (this may not do anything as MS is far behind certifying drivers) - then Right

    Click - Uninstall - REBOOT this will refresh the driver stack.

    Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party

    with their own software and drivers and any other major device drivers you have.

    Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device

    Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for

    BIOS, Chipset and software updates at System Maker's site while there.)

    Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after

    each installation.

    Always check in Device Manager - Drivers tab to be sure the version you are installing actually

    shows up. This is because some drivers rollback before the latest is installed (sound drivers

    particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as

    needed.

    Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check

    manually by model.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites.

    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

    Windows 8/8.1 - Hardware and Drivers

    http://windows.microsoft.com/en-US/windows/hardware-drivers-help#hardware-drivers-help=windows-8

    Windows 8/8.1 - Why isn't Windows finding my device?

    http://windows.microsoft.com/en-US/windows-8/why-isnt-windows-finding-device

    Windows 8/8.1 - What if a device isn't installed properly

    http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly


    Memory tests do not catch all errors such as mismatched memory (possible even for sticks

    that appear to be identical) and when faster memory is placed in system behind slower memory.

    So it is best to also swap sticks in and out to check for those even if all memory tests fail to

    show a problem.

    To test RAM check here - let it run 4+ hours or so.  <-- best methodwww.memtest.org

    For the Windows Memory Diagnostic Tool.

    WinKEY + W  - type in the Search box ->  Memory - find Memory Diagnostics tool at top

    of list - follow the prompts.

    Windows Vista: How to Scan / Test your RAM or Memory with Windows Vista Memory

    Diagnostic Tool

    http://www.shivaranjan.com/2007/11/01/windows-vista-how-to-scan-test-your-ram-or-memory-with-windows-vista-memory-diagnostic-tool/

    How to Run the Memory Diagnostics Tool in Windows 7 (and 8/8.1) - in Windows 8 /8.1the name is "Windows Memory Diagnostic".http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

    ======================================================

    After doing ALL the updates you can, and if the issue continues, then run DriverVerifier.

    (Remember to use the Windows 8 methods posted at the top of the original reply above.)

    Driver Verifier can help find some BSOD issues :

    Using Driver Verifier to identify issues with Windows drivers for advanced users

    http://support.microsoft.com/kb/244617

    How To Troubleshoot Driver Problems in Windows Vista or 7.

    http://www.winvistaclub.com/t79.html 

    Using Driver Verifier

    http://msdn.microsoft.com/en-us/library/ff554113(v=VS.85).aspx 

    How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issues

    http://www.youtube.com/watch?v=\_VwIDD9xngM

    Driver Verifier

    http://www.techsupportforum.com/2110308-post3.html

    Using Driver Verifier

    http://www.faultwire.com/solutions/using\_driver\_verifier.php 

    How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issues

    http://www.youtube.com/watch?v=\_VwIDD9xngM 

    You can disable Driver Verifier

    http://support.microsoft.com/kb/244617

    WINKEY + X - RUN - type in -> verifier /reset      hit enter to disable

    Use BlueScreenView to see if there is a driver specified in the error message. Also check with

    MyEventViewer at the time of the BlueScreen.

    If DriverVerifier creates a minidump upload it and post the link here so we can analyze it.

    Hope this helps.


    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

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