i cannot connect my mobile device with laptop through bluetooth connection even after matching the pairing code

i have the same issue

i even checked the  Allow Bluetooth devices to find this computer.  optionbut its no use.

i installed the sp58944.exe driver but it still cant find any device. it keeps searching for bluetooth devices forever. please any kind of suggestions would be very helpfull.

i have Hp probook 4340s and windows 7 professional 32bit. i have tried looking for bluetooth device drivers for this but i am confused as to which one to install.

Hi,

1. Does the device work on different Computers?
2. What is the Model number of your Laptop?

Perform the following methods and check if it helps.

Method 1:

Run the fixit from the following Microsoft article and check if it helps.

Hardware devices are not working or are not detected in Windows:

**http://support.microsoft.com/mats/hardware\_device\_problems/**

Method 2:

To control how your computer pairs with Bluetooth enabled devices

You can set several options for how your computer finds (or is found by) Bluetooth enabled devices.

1. Open Control Panel by clicking the Start button, and then clicking Control Panel.
2. In the Control Panel search box, type Bluetooth, and then click Change Bluetooth settings.
3. In the Bluetooth Settings dialog box, click the Options tab and do the following:

To make your computer discoverable to Bluetooth enabled devices, select the check box for Allow Bluetooth devices to find this computer.

When a Bluetooth enabled computer is in discovery mode, it broadcasts a wireless signal that allows it to be detected by other computers or devices. This is sometimes called pairing mode. If you check this box, your computer will still be able to detect Bluetooth enabled devices that are in discovery mode, but they will not be able to detect your computer.

a) To allow you to add Bluetooth enabled devices to your computer, select the check box for “Allow Bluetooth devices to connect to this computer”.

b) To be notified when a Bluetooth enabled device is trying to connect to your computer, select the check box for “Alert me when a new Bluetooth device wants to connect”.

Method 3:

 My computer doesn't recognize my Bluetooth enabled device.

There are several things to try:

• Remove and then reinstall the device:

1. Click the Start button, click Control Panel, click Hardware and Sound, and then click Bluetooth Devices.
2. Select the device that's not working, and then click Remove.
3. Click Add, press the reset button on the device (or make it discoverable following the manufacturer's instructions), select the My device is set up and ready to be found check box, and then click Next.
4. If the device is not found, repeat the previous step. When the device is found, select it, and then click Next.
5. Follow the rest of the instructions in the wizard.

• Make sure the device is turned on and that the batteries don't need to be replaced.

• Make sure the Bluetooth adapter for your computer is attached and turned on, and that the device is turned on and discoverable. If you're not sure how to turn on discoverability, read the instructions that came with the device or check the manufacturer's website.

• Make sure that you installed the device using the correct program. If not, reinstall the device.

Also refer:

Add a Bluetooth enabled device to your computer ****http://windows.microsoft.com/en-US/windows7/Add-a-Bluetooth-enabled-device-to-your-computer

Connect to Bluetooth and other wireless or network devices ****http://windows.microsoft.com/en-US/windows7/Connect-to-Bluetooth-and-other-wireless-or-network-devices

Change settings for a Bluetooth enabled device ****http://windows.microsoft.com/en-US/windows7/Change-settings-for-a-Bluetooth-enabled-device

Hope this information is helpful.