Unable to update graphics driver - Windows 8.1

Question

Unable to update graphics driver - Windows 8.1

Anonymous

Original Title: Unable to update my drivers ??

Upgrading to windows 8.1 Was the worst thing that ever happened to me but ofc Microsoft has to force us to try this new filed technology , Disguarding the fact everybody's Computer is different . Every since i had to upgrade to windows 8.1 it's literally been one problem after another . Well i need to update my drivers and CAN'T . I blame this on Windows 8.1 update . Anyways , I came here and used the Intel Drivers Utility . I was going to download it but got DC , My internet is poor . When i came back to try again it said

The file that you are trying to download has either been moved, renamed or archived . This *** for me . It kept saying that over and over so i tried looking for the drivers myself and i thought i had found it but the download said " the driver being installed is not validated " Ect . I tried again and got the same error message . I desparately need to update my drivers MY LAPTOP G.C is Crashing because of STUPID windows 8.1 update . PLEASE Help

My Graphics say i have " Intel(R) HD Graphics 4000 " Thats it . Nothing more .

And when i tried to update it from the Device manager it said the driver was already up to date which is NOT TRUE . The current Version is 10.18.10.3308 .

Please PLEASE help me . It would be a REAL shame if i had to partition for a reset back to windows 8 and lose ALL my data !

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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3 answers

Answer 1

Hi,

Thank you for keeping us updated.

Which web browser are you using to download the driver?

If you are using Internet Explorer, try using another web browser (google chrome, Firefox, Opera etc.) and check if you are able to download the driver.

Let us know the result.

Thank you.

Answer 2

Hello,

Thank you for posting your query in Microsoft Community Forum.

I can understand the frustration you must be going through. I will be happy to assist you with your query.

Let me ask you;

What is the make and model of the computer?

I would suggest you to follow the methods below one by one and check.

Method 1: Run the **Intel Driver Update Utility** to find the suitable driver for your computer.

Also follow the steps provided in the secation: How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*.

Method 2: You can also download and install drivers through Windows Updates.

To check that automatic updating is on

Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.) 2. Tap or click Update and recovery, and then tap or click Windows Update. 3. Tap or click Choose how updates get installed. 4. Under Important updates, choose Install updates automatically (recommended).

Method 3: Download graphics driver for Windows 8 and install it in compatibility with Windows 8.1.

Kindly refer to the section Change compatibility settings manually in the article below.

**Make older programs compatible with this version of Windows**

Hope this information is helpful. Please do let us know the result, we’ll be glad to assist you.

Thank you.

Answer 3

None of these methods worked/helped and i can't keep updating this if my graphic driver is unstable .I ran the stupid Utility driver and it said the file i am trying to download has been renamed , archived , or moved and to go to the download center to look for the proper driver because intel is so petty . I found the driver but it said the driver being installed was not valid . The make is ASUS . and im not shouting , that's literally the name. Also , I am unable to do any of this , The Drivers are LOCKED .

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Unable to update graphics driver - Windows 8.1

3 answers