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connectivity problem/go.microsoft.com not responding. How do I fix this?

Anonymous
2012-10-20T23:44:06+00:00

Hi, I get dropped from the internet regularly.  It doesn't seem to matter what I am doing.  I have a connectivity problem. when I ask Windows Fix It to fix the problem it comes back with "your computer is configured correctly but go.microsoft.com is not responding".  Help?

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2014-12-02T07:46:01+00:00

    Solution :

    if you are still facing the above mention problem  follow the following steps as below,

    1-  open CMD (command prompt )

    2- type  IPCONFIG /ALL

    3- then type  IPCONFIG /RENEW

    4- again type IPCONFIG /RESOLVE

    5- after that type IPCONFIG /RELEASE

    now  go to desktop  right click on there and refresh your machine. Now go to  the Internet Connectivity Icon and right on there select "Troubleshooting Problem" now the OS fix the DNS >IP  configuration. and fix the problem

    (Enjoy) !

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  2. Anonymous
    2012-10-21T13:08:25+00:00

    Hi SharonShanafelt2,

    1.Did you make any changes to the computer recently?

    2.Which security software is installed on the computer?

    3.Do you have a wired connection or a wireless connection?

    4.Do you have a router connected to the computer?

    Method 1.

    Using the Network troubleshooter in Windows 7: http://windows.microsoft.com/en-US/windows7/Using-the-Network-troubleshooter-in-Windows-7

    Method 2.

    Boot the computer in safe mode with networking and check if that helps.

    Advanced startup options (including safe mode): http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

    If the issue does not occur in safe mode, then proceed with the clean boot state and check.

    Try to set your computer in clean boot state and check if the same issue occurs. Setting your system in clean boot state helps in identifying any third party applications or startup items are causing the issue.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:

    http://support.microsoft.com/kb/929135 

    Note: After clean boot troubleshooting step, follow Step 7 in the provided link to return your computer to Normal startup mode.

    Method 3.

    If you have routers connected to the computer, then press and hold the “reset” button on the back of the router for about 30 seconds. Wait for the router to automatically reboot. Some routers may require you to unplug the power, wait 30 seconds and plug it back in.

    Refer to this article for more information.

    Wired and wireless network connection problems in Windows:http://windows.microsoft.com/en-US/windows/help/wired-and-wireless-network-connection-problems-in-windows

    Hope this helps.

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