Share via

HAVE A FUJITSU fi-5120C but can't get the drivers downloaded to make it work

Anonymous
2010-11-04T10:09:31+00:00

i have a FUJITSU fi-5120-C scanner / but i can not get it to work,  i can't find the cd that came with it and windows does not find the software or drivers automaticaly.   i have tried to download the drivers from FUJITSU site but am having a problem,  i get a message after that i am  still missing a driver to have it work properly??  HELP please

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2010-11-05T05:11:01+00:00

    HI,

    ·        What happens when you download drivers from Fujitsu website?

    Step 1:

    Uninstall all the software related to the scanner and then download and install the fresh drivers and check what happens. To remove the scanner, follow the link.

    http://windows.microsoft.com/en-US/windows-vista/Add-or-remove-a-scanner

    Step 2:

    Also remove any software installed under Programs and Features. To remove from programs and features follow the link given below.

    http://windows.microsoft.com/en-us/windows-vista/Uninstall-or-change-a-program

    Step 3:

    To download the latest software and drivers for the scanner visit the below given link.

    http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/twain/v921812.html

    You may also post your query in Fujitsu Forum about getting the driver package.

    http://ts.fujitsu.com/support/forum/index.html

    Hope this information is helpful.

    Amrita M

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    4 people found this answer helpful.
    0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-12-15T10:20:36+00:00

    I was recently downloading a Fujitsu driver that would not work. It turns out that the download when executed created a directory called Disk1 within the Download directory. That directory called Disk1 contained an exe file or setup file which when run actually installed the driver through an install wizard. You can't fool all the people all the time. That is why we have two parties. Bob Hope.

    2 people found this answer helpful.
    0 comments