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Google Chrome application not listed in Programs and Features

Anonymous
2014-12-03T16:00:17+00:00

My computer uses Windows 8.1 64 bit.  I have had problems with Google Chrome--getting Error 3 when trying to update Chrome.  I have unistalled and reinstalled it and get the same message.  Have also signed on as a Guest since I am aware there is an issue running Chrome under administrator.  When I go to Control Panel, Programs and Features, Chrome is not listed so cannot do the uninstall.  Chrome, however, is listed on the start menu under programs.  Chrome runs ok but will not update.  Why is it not listed in Programs and Features and Revo Unistaller?

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  1. Anonymous
    2014-12-03T16:15:24+00:00

    Not being listed means that the Chrome uninstall routine was not registered with the control panel.  I can't speculate on why or how that happened.

    I would recommend manually deleting the Chrome folder.  Right-click the icon on the Start screen, go to "Open File Location", which opens where the shortcut is inside the Start menu folders.  Right-click that again, and once more choose "open file location", which will find the real chrome.exe (not a shortcut).  Go up one level and delete the entire Chrome folder.

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  2. Anonymous
    2014-12-03T16:55:38+00:00

    Shawn,

    Did all of your above steps.  Then restarted and reinstalled Google Chrome.  Have the same result, it is not listed in Programs and Features or Revo Uninstaller.

    John

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  3. Anonymous
    2014-12-11T11:08:31+00:00

    I did a little more cleanup including the registry and drive C.  Chrome has been reinstalled and is working correctly.  When I click on about Google Chrome it updates.  However, Google Chrome is not listed in Programs and Features.

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  4. Anonymous
    2017-09-03T23:04:43+00:00

    Hi! I had the same problem, But later I could figure it out that the way you might have installed chrome could have been from a pop up or any other similar looking web page. It was in  my Program Files(x86). by the parent folder names as "Setmy" which is not an Google trusted name. Thank you.

    Regards,

    Oaj

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  5. Anonymous
    2014-12-23T12:58:12+00:00

    Hi John,

    Sorry for the delayed response.

    I understand that google chrome does not appear listed in the Programs and Features. I really appreciate for the troubleshooting steps you have tried so far.

    This issue could be caused due to corrupt user profile.

    Please try to create a new user account and check the issue.

    Refer: http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

    If the issue still persists, I suggest you to post your query in the Google Forums.

    Refer: https://productforums.google.com/forum/#!forum/chrome****

    Feel free to contact us if you need any further assistance using your Windows.

    2 people found this answer helpful.
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