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Microphone not working help

Anonymous
2014-12-30T21:49:54+00:00

Hi everyone. So my microphone is the Skullcandy Slyr and i m running on windows 8. The speakers on the head set work but the mic does not. I plugged the headset into another computer ( it ran on windows 7 ) and it worked fine. Also the mic was working fine before but i just stopped. I tried re installing the drivers, restarting my computer, checking the sound levels, and plugged the headset into different ports. I have the headset enabled in the sound menu but no green bars are showing. I think I tried everything so I don't know what to do.

Any advice is appreciated

Thanks to anyone who helped

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-12-31T13:34:18+00:00

    Hello Edan,         

    Thank you for posting your question on Microsoft Community.

    I understand that you are experiencing issue with Microphone not working in the system.

    I can understand the inconvenience you have experienced. However, I appreciate your efforts towards resolving the issue.

    In order to understand the issue more clearly, I would request you to kindly provide me with the following information.

    • Did you make any hardware or software change on the computer?
    • Are you getting any error message? If yes, what is the exact error message along with the error code?
    • What is the make and model number of the computer?

    There is a possibility that this issue might have occurred due to incorrect audio settings or it might be due to corrupt or out dated sound drivers in the system.

    Try to make the microphone as default playback device and check if it helps.

    If the issue still persists, then follow the steps given below and check if it helps.

    Run Recording Audio Troubleshooter ****

    Note: This troubleshooter is an automated Windows 8 inbuilt tool which finds and fixes the common issues with the recording audio devices and its settings. Perform the steps given below to run this tool and check if this helps.

    1. Press Windows Logo + W keys from the keyboard.
    2. Type Troubleshooting in the search bar and press Enter.
    3. In the Troubleshooting window, click on View All on the left pane.
    4. Click on Recording Audio.
    5. Click on Advanced and then click on Run as Administrator.
    6. Click Next and follow the on-screen instructions to complete the troubleshooting process.

    If the issue still persists, then let’s try installing the drivers in compatibility mode and check if it helps. Please follow the steps given below.

    To install the drivers in compatibility mode:

    1. Right click on the setup file of the driver and select Properties
    2. Select Compatibility Tab
    3. Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list
    4. Let the driver to install and then check the functionality.

    I hope this information is helpful.

    Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thank you.

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