i have been having this issue with windows explorer for a few weeks. i know that it started when i installed 2 programs. SolidWorks 2014 and SolidWorks Enterprise PDM 2014. i am 99% sure the problem is with the latter of the 2. i had an issue with a previous
service pack version of these programs and had to uninstall them again. i have the latest service packs and updates installed and am only having this crash semi frequently depending on how much i am working with these programs. i can't work out if it is anything
in particular that triggers it unfortunately.
when windows explorer crashes i get the following error;
Log Name: Application
Source: Application Error
Date: 25-Jan-15 6:53:39 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: X870-80
Description:
Faulting application name: Explorer.EXE, version: 6.3.9600.17415, time stamp: 0x54503a3a
Faulting module name: MSVCP100.dll, version: 10.0.40219.332, time stamp: 0x4e1a964d
Exception code: 0xc0000005
Fault offset: 0x0000000000008c00
Faulting process id: 0x10d4
Faulting application start time: 0x01d038134f600874
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCP100.dll
Report Id: 12457fc2-a40b-11e4-8000-24ec99e52444
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-24T20:53:39.000000000Z" />
<EventRecordID>269442</EventRecordID>
<Channel>Application</Channel>
<Computer>X870-80</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.3.9600.17415</Data>
<Data>54503a3a</Data>
<Data>MSVCP100.dll</Data>
<Data>10.0.40219.332</Data>
<Data>4e1a964d</Data>
<Data>c0000005</Data>
<Data>0000000000008c00</Data>
<Data>10d4</Data>
<Data>01d038134f600874</Data>
<Data>C:\WINDOWS\Explorer.EXE</Data>
<Data>C:\WINDOWS\SYSTEM32\MSVCP100.dll</Data>
<Data>12457fc2-a40b-11e4-8000-24ec99e52444</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
i did some digging around and found it recommended on here to run a program called App Crash View; which i did and this is the result;
Version=1
EventType=APPCRASH
EventTime=130666074034703165
ReportType=2
Consent=1
UploadTime=130666074038897714
ReportFlags=524288
ReportIdentifier=5c9e5f96-a40d-11e4-8000-24ec99e52444
IntegratorReportIdentifier=5c9e5f95-a40d-11e4-8000-24ec99e52444
NsAppName=explorer.exe
Response.BucketId=bcec180c54cb57ed8a09cc7dbc8cc71a
Response.BucketTable=4
Response.LegacyBucketId=85982206042
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=explorer.exe
Sig[1].Name=Application Version
Sig[1].Value=6.3.9600.17415
Sig[2].Name=Application Timestamp
Sig[2].Value=54503a3a
Sig[3].Name=Fault Module Name
Sig[3].Value=MSVCP100.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.40219.325
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4df2bcc2
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000008c00
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3081
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=2d9a
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=2d9afbba969fb3ab5cdf575d47bdb7bb
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=168c
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=168c2df29b0a3b2d3469c2fd863c4e01
UI[2]=C:\WINDOWS\explorer.exe
LoadedModule[0]=C:\WINDOWS\explorer.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[6]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[8]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[9]=C:\WINDOWS\SYSTEM32\advapi32.dll
LoadedModule[10]=C:\WINDOWS\system32\USER32.dll
LoadedModule[11]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\SHCORE.dll
LoadedModule[13]=C:\WINDOWS\system32\SHLWAPI.dll
LoadedModule[14]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\UxTheme.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\TWINAPI.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\dcomp.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[24]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\SLC.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\sppc.dll
LoadedModule[29]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[30]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[34]=C:\WINDOWS\system32\ole32.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\Bcp47Langs.dll
LoadedModule[38]=C:\WINDOWS\System32\IDStore.dll
LoadedModule[39]=C:\WINDOWS\System32\SAMLIB.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\DUI70.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\wkscli.dll
LoadedModule[42]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb\Comctl32.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\netutils.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\DUser.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\SndVolSSO.DLL
LoadedModule[46]=C:\WINDOWS\SYSTEM32\HID.DLL
LoadedModule[47]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[48]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\cfgmgr32.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\OLEACC.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\D3D10Warp.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[53]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[55]=C:\WINDOWS\system32\twinui.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
LoadedModule[57]=C:\WINDOWS\system32\XmlLite.dll
LoadedModule[58]=C:\WINDOWS\system32\Windows.UI.Immersive.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[60]=C:\Windows\System32\actxprxy.dll
LoadedModule[61]=C:\WINDOWS\system32\windowscodecs.dll
LoadedModule[62]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[63]=C:\Windows\System32\windows.immersiveshell.serviceprovider.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\WLDP.DLL
LoadedModule[65]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\PhotoMetadataHandler.dll
LoadedModule[67]=C:\WINDOWS\System32\twinui.appcore.dll
LoadedModule[68]=C:\WINDOWS\System32\wpncore.dll
LoadedModule[69]=C:\WINDOWS\system32\dwrite.dll
LoadedModule[70]=C:\WINDOWS\System32\UIAnimation.dll
LoadedModule[71]=C:\WINDOWS\SYSTEM32\nvwgf2umx.dll
LoadedModule[72]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[73]=C:\WINDOWS\system32\PSAPI.DLL
LoadedModule[74]=C:\WINDOWS\system32\nvspcap64.dll
LoadedModule[75]=C:\WINDOWS\System32\wlidprov.dll
LoadedModule[76]=C:\WINDOWS\system32\samcli.dll
LoadedModule[77]=C:\Windows\System32\thumbcache.dll
LoadedModule[78]=C:\Windows\System32\Windows.Networking.Connectivity.dll
LoadedModule[79]=C:\Windows\System32\InputSwitch.dll
LoadedModule[80]=C:\WINDOWS\system32\stobject.dll
LoadedModule[81]=C:\WINDOWS\system32\BatMeter.dll
LoadedModule[82]=C:\WINDOWS\SYSTEM32\SETTINGSYNCPOLICY.dll
LoadedModule[83]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[84]=C:\WINDOWS\system32\SettingSyncCore.dll
LoadedModule[85]=C:\WINDOWS\system32\SETUPAPI.dll
LoadedModule[86]=C:\WINDOWS\system32\WINTRUST.dll
LoadedModule[87]=C:\WINDOWS\system32\CRYPT32.dll
LoadedModule[88]=C:\WINDOWS\system32\MSASN1.dll
LoadedModule[89]=C:\WINDOWS\System32\WININET.dll
LoadedModule[90]=C:\WINDOWS\System32\iertutil.dll
LoadedModule[91]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[92]=C:\WINDOWS\system32\prnfldr.dll
LoadedModule[93]=C:\WINDOWS\system32\WINSPOOL.DRV
LoadedModule[94]=C:\WINDOWS\system32\es.dll
LoadedModule[95]=C:\WINDOWS\System32\npmproxy.dll
LoadedModule[96]=C:\Windows\System32\IPHLPAPI.DLL
LoadedModule[97]=C:\WINDOWS\system32\NSI.dll
LoadedModule[98]=C:\Windows\System32\WINNSI.DLL
LoadedModule[99]=C:\WINDOWS\SYSTEM32\wlanapi.dll
LoadedModule[100]=C:\Windows\System32\WinTypes.dll
LoadedModule[101]=C:\WINDOWS\System32\netprofm.dll
LoadedModule[102]=C:\WINDOWS\System32\wpnprv.dll
LoadedModule[103]=C:\WINDOWS\system32\WS2_32.dll
LoadedModule[104]=C:\Windows\System32\Windows.Security.Authentication.OnlineId.dll
LoadedModule[105]=C:\Windows\System32\DPAPI.DLL
LoadedModule[106]=C:\WINDOWS\SYSTEM32\MsftEdit.dll
LoadedModule[107]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[108]=C:\WINDOWS\SYSTEM32\NInput.dll
LoadedModule[109]=C:\WINDOWS\System32\DeviceSetupManagerAPI.dll
LoadedModule[110]=C:\WINDOWS\system32\wevtapi.dll
LoadedModule[111]=C:\WINDOWS\SYSTEM32\atlthunk.dll
LoadedModule[112]=C:\WINDOWS\System32\Actioncenter.dll
LoadedModule[113]=C:\WINDOWS\System32\shacct.dll
LoadedModule[114]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[115]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[116]=C:\WINDOWS\system32\dxp.dll
LoadedModule[117]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17415_none_932b3b5547500489\gdiplus.dll
LoadedModule[118]=C:\WINDOWS\system32\SHDOCVW.dll
LoadedModule[119]=C:\WINDOWS\system32\Syncreg.dll
LoadedModule[120]=C:\Windows\System32\wcmapi.dll
LoadedModule[121]=C:\WINDOWS\SYSTEM32\LINKINFO.dll
LoadedModule[122]=C:\WINDOWS\SYSTEM32\ntshrui.dll
LoadedModule[123]=C:\WINDOWS\system32\wpdshserviceobj.dll
LoadedModule[124]=C:\WINDOWS\SYSTEM32\srvcli.dll
LoadedModule[125]=C:\WINDOWS\SYSTEM32\msiltcfg.dll
LoadedModule[126]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[127]=C:\WINDOWS\SYSTEM32\msi.dll
LoadedModule[128]=C:\Windows\System32\PortableDeviceTypes.dll
LoadedModule[129]=C:\Windows\System32\PortableDeviceApi.dll
LoadedModule[130]=C:\Program Files\Windows Portable Devices\SqmApi.dll
LoadedModule[131]=C:\WINDOWS\system32\SettingMonitor.dll
LoadedModule[132]=C:\WINDOWS\system32\IconCodecService.dll
LoadedModule[133]=C:\WINDOWS\system32\AepRoam.dll
LoadedModule[134]=C:\WINDOWS\system32\PackageStateRoaming.dll
LoadedModule[135]=C:\Windows\System32\ieframe.dll
LoadedModule[136]=C:\WINDOWS\System32\srchadmin.dll
LoadedModule[137]=C:\WINDOWS\system32\mssprxy.dll
LoadedModule[138]=C:\WINDOWS\system32\NetworkExplorer.dll
LoadedModule[139]=C:\WINDOWS\System32\SyncCenter.dll
LoadedModule[140]=C:\Windows\System32\imapi2.dll
LoadedModule[141]=C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll
LoadedModule[142]=C:\WINDOWS\SYSTEM32\MSVCP110.dll
LoadedModule[143]=C:\WINDOWS\SYSTEM32\MSVCR110.dll
LoadedModule[144]=C:\WINDOWS\SYSTEM32\AcSignIcon.dll
LoadedModule[145]=C:\WINDOWS\SYSTEM32\mfc110u.dll
LoadedModule[146]=C:\Windows\System32\EhStorShell.dll
LoadedModule[147]=C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll
LoadedModule[148]=C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\MSVCP100.dll
LoadedModule[149]=C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\MSVCR100.dll
LoadedModule[150]=C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\ccL120U.dll
LoadedModule[151]=C:\WINDOWS\System32\provsvc.dll
LoadedModule[152]=C:\WINDOWS\System32\AltTab.dll
LoadedModule[153]=C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\EFACli64.dll
LoadedModule[154]=C:\WINDOWS\system32\authui.dll
LoadedModule[155]=C:\WINDOWS\System32\pnidui.dll
LoadedModule[156]=C:\Program Files\Common Files\Autodesk Shared\AcSignCore16.dll
LoadedModule[157]=C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\ccVrTrst.dll
LoadedModule[158]=C:\WINDOWS\system32\NetworkStatus.dll
LoadedModule[159]=C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\ccSet.dll
LoadedModule[160]=C:\Windows\System32\bthprops.cpl
LoadedModule[161]=C:\Windows\System32\BluetoothApis.dll
LoadedModule[162]=C:\WINDOWS\system32\Windows.UI.Search.dll
LoadedModule[163]=C:\WINDOWS\system32\urlmon.dll
LoadedModule[164]=C:\WINDOWS\system32\wincorlib.DLL
LoadedModule[165]=C:\WINDOWS\system32\WSClient.dll
LoadedModule[166]=C:\WINDOWS\system32\UIAutomationCore.DLL
LoadedModule[167]=C:\WINDOWS\system32\WSShared.dll
LoadedModule[168]=C:\WINDOWS\system32\WSSync.dll
LoadedModule[169]=C:\WINDOWS\system32\wer.dll
LoadedModule[170]=C:\WINDOWS\system32\elscore.dll
LoadedModule[171]=C:\Windows\System32\MrmCoreR.dll
LoadedModule[172]=C:\Windows\System32\dhcpcsvc6.DLL
LoadedModule[173]=C:\Windows\System32\Windows.UI.dll
LoadedModule[174]=C:\Windows\System32\dhcpcsvc.DLL
LoadedModule[175]=C:\Windows\System32\Windows.UI.Xaml.dll
LoadedModule[176]=C:\WINDOWS\system32\searchfolder.dll
LoadedModule[177]=C:\WINDOWS\System32\StructuredQuery.dll
LoadedModule[178]=C:\WINDOWS\SYSTEM32\d2d1.dll
LoadedModule[179]=C:\Windows\System32\msxml6.dll
LoadedModule[180]=C:\Program Files\SolidWorks Enterprise PDM\NameSpace.dll
LoadedModule[181]=C:\Program Files\SolidWorks Enterprise PDM\TaskLauncher.dll
LoadedModule[182]=C:\Program Files\SolidWorks Enterprise PDM\Database.dll
LoadedModule[183]=C:\Program Files\SolidWorks Enterprise PDM\StrMgr.dll
LoadedModule[184]=C:\Program Files\SolidWorks Enterprise PDM\TdmSettings.dll
LoadedModule[185]=C:\Program Files\SolidWorks Enterprise PDM\RCEDLL.dll
LoadedModule[186]=C:\Program Files\SolidWorks Enterprise PDM\NotificationEditor2.dll
LoadedModule[187]=C:\Program Files\SolidWorks Enterprise PDM\PreviewView.dll
LoadedModule[188]=C:\Program Files\SolidWorks Enterprise PDM\FileFmtMgr.dll
LoadedModule[189]=C:\Program Files\SolidWorks Enterprise PDM\FileTemplateMgr.dll
LoadedModule[190]=C:\Program Files\SolidWorks Enterprise PDM\StoredProcs.dll
LoadedModule[191]=C:\Program Files\SolidWorks Enterprise PDM\SettingsDlg.dll
LoadedModule[192]=C:\Program Files\SolidWorks Enterprise PDM\HistoryDlg.dll
LoadedModule[193]=C:\Program Files\SolidWorks Enterprise PDM\UsrMgr.dll
LoadedModule[194]=C:\Program Files\SolidWorks Enterprise PDM\CrashRpt.dll
LoadedModule[195]=C:\WINDOWS\SYSTEM32\mfc100u.dll
LoadedModule[196]=C:\WINDOWS\SYSTEM32\ODBC32.dll
LoadedModule[197]=C:\Program Files\SolidWorks Enterprise PDM\MsgBox.dll
LoadedModule[198]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[199]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[200]=C:\Program Files\SolidWorks Enterprise PDM\AddMembersDialog.dll
LoadedModule[201]=C:\WINDOWS\SYSTEM32\MSVFW32.dll
LoadedModule[202]=C:\Program Files\SolidWorks Enterprise PDM\SelProj.dll
LoadedModule[203]=C:\Program Files\SolidWorks Enterprise PDM\VarEdit.dll
LoadedModule[204]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[205]=C:\WINDOWS\SYSTEM32\odbcbcp.dll
LoadedModule[206]=C:\WINDOWS\system32\COMDLG32.dll
LoadedModule[207]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[208]=C:\WINDOWS\SYSTEM32\MFC100ENU.DLL
LoadedModule[209]=C:\Program Files\SolidWorks Enterprise PDM\WfIcons.dll
LoadedModule[210]=C:\WINDOWS\system32\SFC.DLL
LoadedModule[211]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[212]=C:\Program Files\SolidWorks Enterprise PDM\FileVaultClientModule.dll
LoadedModule[213]=C:\WINDOWS\SYSTEM32\ACTIVEDS.dll
LoadedModule[214]=C:\WINDOWS\SYSTEM32\adsldpc.dll
LoadedModule[215]=C:\WINDOWS\SYSTEM32\LOGONCLI.DLL
LoadedModule[216]=C:\WINDOWS\system32\WLDAP32.dll
LoadedModule[217]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[218]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[219]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[220]=C:\WINDOWS\System32\mswsock.dll
LoadedModule[221]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[222]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[223]=C:\WINDOWS\system32\wshbth.dll
LoadedModule[224]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[225]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[226]=C:\Windows\System32\rasadhlp.dll
LoadedModule[227]=C:\WINDOWS\system32\odbccp32.dll
LoadedModule[228]=C:\WINDOWS\system32\msv1_0.DLL
LoadedModule[229]=C:\WINDOWS\SYSTEM32\cryptdll.dll
LoadedModule[230]=C:\WINDOWS\System32\hgcpl.dll
LoadedModule[231]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[232]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[233]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[234]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[235]=C:\WINDOWS\SYSTEM32\netbios.dll
LoadedModule[236]=C:\Program Files\SolidWorks Enterprise PDM\EdmInterface.dll
LoadedModule[237]=C:\Program Files\SolidWorks Enterprise PDM\ServerMgr.dll
LoadedModule[238]=C:\Program Files\SolidWorks Enterprise PDM\GetCmd.dll
LoadedModule[239]=C:\Program Files\SolidWorks Enterprise PDM\ProgressDlg.dll
LoadedModule[240]=C:\WINDOWS\System32\drprov.dll
LoadedModule[241]=C:\WINDOWS\System32\ntlanman.dll
LoadedModule[242]=C:\WINDOWS\System32\davclnt.dll
LoadedModule[243]=C:\WINDOWS\System32\DAVHLPR.dll
LoadedModule[244]=C:\WINDOWS\SYSTEM32\UIRibbonRes.dll
LoadedModule[245]=C:\Program Files\Autodesk\Autodesk Sync\AdSyncNamespace.dll
LoadedModule[246]=C:\Program Files\Autodesk\Autodesk Sync\QtCore_Ad_SyncNs_4.dll
LoadedModule[247]=C:\Program Files\Autodesk\Autodesk Sync\QtSql_Ad_SyncNs_4.dll
LoadedModule[248]=C:\Program Files\Autodesk\Autodesk Sync\QtNetwork_Ad_SyncNs_4.dll
LoadedModule[249]=C:\Program Files\Autodesk\Autodesk Sync\QtXml_Ad_SyncNs_4.dll
LoadedModule[250]=C:\Windows\System32\dlnashext.dll
LoadedModule[251]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[252]=C:\WINDOWS\System32\dfscli.dll
LoadedModule[253]=C:\WINDOWS\System32\browcli.dll
LoadedModule[254]=C:\Windows\System32\Windows.Networking.Sockets.PushEnabledApplication.dll
LoadedModule[255]=C:\WINDOWS\system32\wwanapi.dll
LoadedModule[256]=C:\WINDOWS\system32\wwapi.dll
LoadedModule[257]=C:\WINDOWS\SYSTEM32\VirtDisk.dll
LoadedModule[258]=C:\WINDOWS\SYSTEM32\FLTLIB.DLL
LoadedModule[259]=C:\WINDOWS\System32\MSWB7.dll
LoadedModule[260]=C:\Windows\System32\WorkFoldersShell.dll
LoadedModule[261]=C:\WINDOWS\System32\SkydriveShell.dll
LoadedModule[262]=C:\Program Files\Windows Photo Viewer\PhotoBase.dll
LoadedModule[263]=C:\WINDOWS\SYSTEM32\MLANG.dll
LoadedModule[264]=C:\WINDOWS\System32\wscinterop.dll
LoadedModule[265]=C:\WINDOWS\System32\WSCAPI.dll
LoadedModule[266]=C:\WINDOWS\System32\wscui.cpl
LoadedModule[267]=C:\WINDOWS\System32\werconcpl.dll
LoadedModule[268]=C:\WINDOWS\System32\framedynos.dll
LoadedModule[269]=C:\WINDOWS\System32\wercplsupport.dll
LoadedModule[270]=C:\WINDOWS\System32\hcproviders.dll
LoadedModule[271]=C:\Program Files\Internet Explorer\ieproxy.dll
LoadedModule[272]=C:\WINDOWS\System32\TimeBrokerClient.dll
LoadedModule[273]=C:\WINDOWS\system32\keepaliveprovider.dll
LoadedModule[274]=C:\WINDOWS\system32\twext.dll
LoadedModule[275]=C:\Program Files\WinZip\wzshls64.dll
LoadedModule[276]=C:\Program Files\WinZip\wzshlx64.dll
LoadedModule[277]=C:\Program Files\WinZip\WZCAB64.DLL
LoadedModule[278]=C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\NavShExt.dll
LoadedModule[279]=C:\Program Files\Autodesk\Inventor 2014\Bin\DtBridge.dll
LoadedModule[280]=C:\Program Files\Autodesk\Inventor 2014\Bin\DT.dll
LoadedModule[281]=C:\Program Files\Autodesk\Inventor 2014\Bin\utx.dll
LoadedModule[282]=C:\Program Files\Autodesk\Inventor 2014\Bin\rse.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Windows Explorer
AppPath=C:\WINDOWS\explorer.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=29353CE5C09013B323CA5F275B586E25
i have had a look and can't see any updates for the software other than the latest service packs that i have already installed. while there is a 2015 version of both software packages available i can not install these yet.
i also had a look at installing the latest C++ and .Net frame work downloads, after reading some stuff on here that it helped others with the same dll crash, but when i run them it says i already have them installed.
Any help would be greatly appreciated.
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