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Windows 7 update error 8024402C

Anonymous
2014-12-15T18:37:58+00:00

I wanted to update Internet Explorer. I downloaded the file from Microsoft, but when I tried to install it, it said I was couldn't update because I didn't have SP1. That should have come through Windows Update. One of the reasons listed for why it hadn't was some update, I think it was 2454826? I installed that, but it still didn't come through. Another reason was that I needed to update my graphics driver. I downloaded the new driver and updated it. Now Windows Update won't work at all. I rolled back the driver, but the problem persisted. I was online with a tech for over an hour. Finally he said I needed a level 2 tech, who will be calling me late tonight. I have reformatted to factory settings as well, to no avail! Can someone please help? Oh, I have Windows 7 Home Premium. Thanks in advance!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-12-15T19:01:56+00:00

    William,

    -First try the following in an elevated Command Prompt

    I) Start

    II) type "cmd"

    (without the quotes)

    III) Right click on cmd.exe 

    IV) Left click Run as Administrator

    V) Type each of the following lines

    followed by the "Enter" or "Return" key

    net stop wuauserv

    net stop cryptSvcnet stop bitsnet stop msiserverren C:\Windows\SoftwareDistribution SoftwareDistribution.oldren C:\Windows\System32\catroot2 catroot2.oldnet start wuauservnet start cryptSvcnet start bitsnet start msiserver

    -Windows Update System Readiness Tool

    -Windows Update Troubleshooter

    -Clean boot

    ~

    Unable to install updates in Windows 7 ?

    <<http://support2.microsoft.com/kb/2509997/en-us>>

    ~

    California, United States, the current time and date right now  10:59 AM 

     Monday, December 15, 2014

     Pacific Standard Time (PST) -0800 UTC

    UTC/GMT is 18:59 on Monday, December 15, 2014

    Current Weather Conditions in Los Angeles

    Fair 58°F / 14°C

    2 people found this answer helpful.
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  2. Anonymous
    2014-12-27T15:24:21+00:00

    Ok, i installed all the important updates. There are now 49 optionals left. Since they're optional, do I not need to bog down my machine with all those downloads?

    1 person found this answer helpful.
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  3. Anonymous
    2014-12-16T15:02:57+00:00

    Since I have nothing on the computer, I'm reformatting again and starting over. Should the SP1 update be installed by itself? 

    William,

    The most reliable and quickest way to install Windows 7 SP1 is to install manually.

    Install the stand-alone package for the Service Pack instəad  of using Windows Update to install the Service Pack.

    Try the SP1 Download: 

    <http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda

    >

    or

    <<http://www.microsoft.com/en-us/download/details.aspx?id=5842>>

    For 32-Bit Windows 7 download: windows6.1-KB976932-X86.exe  537.8MB

    For 64-Bit Windows 7 download: windows6.1-KB976932-X64.exe  903.2MB

    Download, *save*,  and install the Service Pack

    with no security software (antivirus/security suite) installed,

    disconnect from Internet, 

    disable the fire-wall &  close all non-essential process in the task manager.

    I also recommend taking off USB keys (e.g., flash drives) or any external media as this takes place. (like

    USB drives, printers, scanners, etc.) 

    When it is downloaded right-click on the file and select Run As Administrator from the menu. 

    (Pləase do not use the computer while the installation is in progress)

    • Your computer will restart several times during the installation process:

    Make certain you've saved your work and closed all open applications before beginning the install. 

    • The installation process can take an hour or more: If you're installing SP1 on a portable computer, make sure that you plug-in the power cord and have the battery inserted into its bay.

    After the final settings have been made following the reboot, I usually perform an additional reboot to test out the change and to give the PC a fresh start after applying the Service Pack.

    ~ 

    Rəad & heed:

    Steps to take before installing Windows 7 Service Pack 1

    How to incrəase your chances of installing Service Pack 1 successfully.

         <<http://www.pagestart.com/win7sp1steps021611.html>>

    Troubleshoot problems installing a service pack for Windows 7

      <<http://windows.microsoft.com/troubleshootwindows7sp1>>

    How to uninstall Windows 7 Service Pack 1

        <<http://windows.microsoft.com/en-US/windows7/uninstall-sp1>>

    Get Windows 7 Service Pack 1 (SP1) on DVD

    <<http://windows.microsoft.com/en-US/windows7/get-windows-7-service-pack-1-sp1-on-dvd>>

    Credit for the above information goes to  **JW Stuart** **** --a regular contributor here

    <<http://www.pagestart.com/>>

    ~

    California, United States, the current time and date right now  6:59 AM 

     Tuesday, December 16, 2014

     Pacific Standard Time (PST) -0800 UTC

    UTC/GMT is 14:59 on Tuesday, December 16, 2014

    Current Weather Conditions in Los Angeles

    Cloudy 57°F / 14°C

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  4. Anonymous
    2014-12-16T14:45:48+00:00

    Since I have nothing on the computer, I'm reformatting again and starting over. Should the SP1 update be installed by itself?

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  5. Anonymous
    2014-12-16T07:30:08+00:00

    As I stated earlier, reformatting didn't fix it. I didn't shut it off, I just shut the lid on the laptop and went to work. Tonight I came home and tried update again. This time it worked, even listing SP1. I installed that and 2 other updates. Possibly I should not have done them all at the same time? It took no time at all, and I was under the impression that the service pack would take a long time to install. I installed KB890830 (Malicious Software Removal), KB2562937 (Update Rollup for Active Killbits), and KB976932 (SP1). The service pack shows as successfully installed under update history, but not in system info or version info. System says Windows 7 Home Premium. The version check says 6.1 (Build 7600). Under the update history there are also two hotfixes that I didn't do. They apparently happenedduring the reformat, according to the timestamp., I never knew about them until I checked update history. They are KB2300535 and KB2120976.

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