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IRQL_NOT_LESS_OR_EQUAL windows 7 BSOD

Anonymous
2015-01-12T21:10:24+00:00

Hi guys,

I am writing for help to debug a BSOD error that has been plaguing me. I have installed new drivers and will list which below. 

IRQL_NOT_LESS_OR_EQUAL

STOP: 0x0000000A (0x0000000000000054, 0x0000000000000002, 0x0000000000000000, 0xFFFFF800030D84CC)

I have also uploaded the memory.dmp file from directly after the crash. There doesnt appear to be a mini dump, I have looked. Also it is set to write an event to the system log upon system failure under "Startup and Recovery." I have it set to kernel memory dump.  The drivers I have reinstalled

Video,

Printer,

Keyboard,

Mouse,

Network Interface Card

CD Drive

Hard Drive

I have also scanned my hard drives using Western Digital Software(which is the maker of the HDs)

I have also downloaded microsoft security essentials and preformed an extended virus scan

This stop message came as I was doing stablity testing on my PC with microsoft silverlight. 

The link below for my screenshot and memory.dmp file. If it is not visible it may still be syncing to the drive it is nearly 750 Mbs.

https://drive.google.com/open?id=0B7\_RQjChlrJbSFNsT016aTJGaTA&authuser=0

Any suggestions much appreciated.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-01-13T20:31:59+00:00

    Hi

    Glad to hear that your PC is running so much better now, and thanks for letting us know. When you feel comfortable enough to consider this thread resolved,  don't forget to mark any posts of mine that helped resolve it as helpful or the answer.

    Thanks again, and Happy New Year!

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  2. Anonymous
    2015-01-08T22:47:10+00:00

    I writing for help on my personal computer. I build this computer last year, and it ran stable for some time but have been having lots of problems with it lately. I received several BSOD today,  one involving fltmgr, another referencing clock timing on the 2nd processor. I have attached three sepreate minidumps, as well as the memory.dmp file from the root of windows(if you're viewing this shortly after the post the memory.dmp file may not be synced as of yet). You can find them below at 

    https://drive.google.com/folderview?id=0B7\_RQjChlrJbbW52dXhDaERrdzQ&usp=sharing

    I am encountering the issue when using high video programs such as wildstar, and I've even had it crash during streaming media to my xbox. I have received BSODs on this computer for some time over the last several weeks but haven't gotten around to fixing it during the holiday season. Please help! I have only attached three but have about 5 more mini dumps that may or may not be helpful, let me know if you'd like to view them.

    Computer specs;

    AMD FX 9370 4.40ghz 8 core (water cooled - previously OCed)

    32GB DDR 5

    4 GB Radeon R9 290

    I've got a plethora of devices and software that I've installed since I built it to help overclocking/tuning/cooling. I'm aware this can be hard on the computer and can't say that I'm surprised with the instability. I have since brought the clock back down to stock 4.4ghz, although it has most always ran very cool since I added a water cooler very early on in the build(roughly 50c at most, although it has peaked 74c during initial burn in prior to adding the water cooler). I doub't you'll need any of this info but I'm waiting for the 750mb memory.dmp file to sync to my drive and I thought it might prove useful to provide some background info on this machine. 

    If you need any additional information don't hesitate to ask, I am happy to supply whatever's needed and take whatever steps to get this fixed.

    EDIT - Also, that computer is VERY sluggish when booting. It takes roughly 3-5 minutes after the computer is booted for the PC to be very responsive. Although after 5 minutes it speeds right along as if nothing happened. Another side note, the screen flickers when Windows finished loading several times on the desktop. This may be related to my a graphics problem or not, I do not know. Never hurts to have to much info however.

    Old Title: BSOD crashing anytime I put the computer under load! Please help!

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  3. Anonymous
    2015-01-12T19:40:03+00:00

    Still looking for any help with this issue!

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  4. Anonymous
    2015-01-09T16:34:14+00:00

    Hi there,

    Thank you so much for your response! All of these are pretty generic troubleshooting techniques. I have already downloaded and reinstalled drivers for peripherals, and the problem is specific to running high graphic's application such as high definition games and movies.

    I see your question regarding what bluescreens have I been encountering. All that information is listed in my first post including the dump and memory files. Perhaps you may have overlooked it.

    Also I appreciate your generic information about resolving bluescreens. I have tried the latest windows update, my computer has been crashing for several months so my roll back did not work.  These are all very rudimentary fixes, and I feel as if this is a generic response you provide. I appreciate your response but could you please actually read through my post, I have included several pieces of information you requested. 

    Please let me know if there is any other information I can provide that will help diagnose this problem.

    THIS PROBLEM STILL PERSISTS. ANY HELP IS APPRECIATED.

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  5. Anonymous
    2015-01-09T14:39:55+00:00

    Hello Ashley,

    Welcome to Microsoft Community. I understand that your system is crashing frequently. I will certainly help you with this issue.

    This issue comes up when there is a driver conflict or hardware failure. To fix this issue, I would recommend you to try the following methods.

    This article talks about installing drivers through windows updates and also installing drivers from of manufacturer's website.

    Method 1: Download and install drivers

    http://windows.microsoft.com/en-us/windows/installing-reinstalling-windows#1TC=windows-7

    I would also like to ask you, what is the exact error message on the bluescreen?

    To resolve bluescreen errors, you may refer to the following article.

    http://windows.microsoft.com/en-us/windows-8/resolve-windows-blue-screen-errors

    Note: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.

    Method 2: Safe Mode

    For Slow Booting of the computer, try booting the computer to the safe mode and check.

    Safe mode starts Windows with a limited set of files and drivers. Startup programs don't run in safe mode, and only the basic drivers needed to start Windows are installed. For more information, click on the link below.

    http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

    If the computer works fine in Safe mode, I would suggest you to try Clean Boot.

    A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program. To learn more, click on the link below.

    http://support.microsoft.com/kb/929135

    Note: After troubleshooting, refer to this section ‘How to reset the computer to start normally after clean boot troubleshooting’.

    Method 3: System Maintenance Troubleshooter

    Try Running the System Maintenance Troubleshooter

    a. Click on the Start Button

    b. Click on Control Panel.

    c. In the search box, type troubleshooter, and then click Troubleshooting

    d. Under System and Security, click Run maintenance tasks.

    Follow the prompts and run the maintenance.

    Hope the information helps. Let us know if you need further assistance with Windows related issues, we’ll be glad to assist you.

    Thank you

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