Hi,
I would suggest you to try the following the steps to install X-plorer Controller on your computer and check if it helps.
a.
Plug the X-Plorer Controller's USB cable into an available USB port on the computer.
b.
Windows should automatically detect the controller and will automatically install required hardware drivers.
c.
Click on the "Start" button after the "Installing new hardware" icon disappears from the task bar.
d.
Select "Control Panel." Click on "Classic View" in the left column.
e.
Double-click on "System" and click on "Device Manager" in the left column.
f.
Find "Microsoft Common Controller for Windows Class." Expand the category by clicking on the "+."
g.
Open the "Xbox 360 Controller for Windows" entry. Click on the "Driver" tab.
h.
Click on "Update Driver." Allow Windows to "Search Automatically."
i.
Close the X-plorer Controller window once Windows updates to the latest driver.
Make sure that the Guitar Hero X-plorer is working fine.
If the above mentioned steps do not help, then it would be better to contact the manufacturer of the Guitar Hero X-plorer for further assistance.
Hope the information is helpful.