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Error message Shell32.dll missing

Anonymous
2012-05-24T22:36:00+00:00

Original Title: windows 7 shell32.dll error

Have new computer (2 weeks) came preloaded with windows 7 (no Discs). I did a system restore and now the dam thing just gives me this Shell32.dll missing error message. Have tried to reverse the restore but everything is frozen. What can i do?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-05-25T12:53:27+00:00

    Hi,

    1. When do you encounter this error message? Does it appear while using a particular application?
    2. Also provide us the complete error message?

    Shell32.dll errors are caused by situations that lead to the removal or corruption of the shell32 DLL file.

    In some cases, shell32.dll errors could indicate a registry problem, a virus or malware issue or even a hardware failure.

    Method 1:

    You may perform a System File Checker (SFC) scan on your computer. SFC tool scans system files and replaces incorrect versions of the system files by using the correct versions. You may refer the following article.

    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7http://support.microsoft.com/kb/929833

    **Method 2:**You may run Run a virus/malware scan of your entire system. Some shell32.dll errors could be related to a virus or other malware infection on your computer that has damaged the DLL file. It's even possible that the shell32.dll error you're seeing is related to a hostile program that's masquerading as the file.

    The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.

    http://www.microsoft.com/security/scanner/en-us/default.aspx

    Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

    Important: While performing scanning on the hard drive if any bad sectors are found on the hard drive when scanning tries to repair that sector if any data available on that might be lost.

    Hope it helps.

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  1. Anonymous
    2015-03-01T18:19:12+00:00

    I am having same problem but shell32.dll file is available in system32 folder and still at the time of startup,notepad comes with error message that file missing.I think this is because of virus.

    60+ people found this answer helpful.
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