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WSUS - Many client computers have not reported back to the server

Eaven HUANG 2,196 Reputation points
2021-04-30T08:23:52.557+00:00

Dear All,

From our WSUS server event log, we have a lot of error message showing "Many client computers have not reported back to the server". I crossed check some of the computers and they are actually contacting to WSUS server well - https:wsus:8530 is accessible. Any idea why this happened and any actions are required to take?

Any help would be really appreciated.

92826-13032-error.png
92932-wsus-console-message.png

Windows for business | Windows Server | User experience | Other

Answer accepted by question author

Amandayou-MSFT 11,166 Reputation points
2021-05-03T07:24:13.533+00:00

Hi @EavenHuang-0590,

I notice the error event ID is 13032, we may refer to the below steps to check related configurations (please backup the IIS database first before we make below changes):

1- Gave Full Control to NetworkService in:
1a.<> C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\CONFIG
1b.<> C:\Documents and Settings\Default User\Application Data\Microsoft\CLR Security

3- Change password of IUSR user

4-Remove Integrated Windows Authentication in the following WSUS Sub-sites in IIS console
4a.<> to do that click start --> run and type inetmgr and the console of IIS will open, navigate to the WSUS Administration web site
4b.<> Expand WSUS Administration
4c.<> Right click on ClientWebService and them properties
4d.<> Click on Directory Security TAB
4e.<> Click on Edit button from the Authentication and Access control
4f.<> Set the password you've changed on step 3
4g.<> remove Integrated Windows authentication
4h.<> click OK twice

5- Repeat the steps 4c to 4h to the following web sites

  • Content
  • DSSAuthWebService
  • Inventory
  • ReportingWebService
  • SelfUpdate
  • ServerSyncWebService
  • SimpleauthWebService

6- Run the comand "IISReset /noforce"

7-check if The WSUS clients start to synchronize with SBS Server and report normally now.

And here is the similar post we could refer to:
https://social.technet.microsoft.com/Forums/lync/en-US/af5d3710-dafa-4848-8434-17abf5c7e62d/help-with-event-id-13032-on-wsus?forum=winserverwsus

Hope this helps.


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