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Issue in connecting Canon P 215 scanner

Anonymous
2015-03-12T00:53:11+00:00

Original Title: Canon P 215 scanner

I have downloaded the 8.1 Canon p215 driver and when I connect the p 215 to my surface pro 3 there is an audible bleep. However when I try and use the scanner via the P215 captureontouch software it says there is no driver installed ? Can anyone help wit this problem ?

Thanks, Nick

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-03-12T19:18:30+00:00

    Hi Nick,

    I can understand the frustration, when things don’t work as expected.

    I suggest you to follow the below link replied by Forum Moderator Anannya Podder on July 5, 2014 and check if it helps to fix the issue.

    http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/canon-p215-scanner-is-listed-but-not-recognized/79a06897-51ed-486f-9f2a-21e2d9a37ced

    For further clarification get back to us, we will be glad to help you.

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