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How do I change the volume on my laptop, it won't let me?

Anonymous
2015-02-16T00:54:50+00:00

Hey there! How do I change the laptop volume? At the moment, the volume level is stuck on 42 and when I try to change it (either by using the keys or clicking the speaker icon), it goes straight back to 42? Is there a majour issue?

Windows for home | Previous Windows versions | Accessibility

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Anonymous
2015-02-16T18:09:09+00:00

Hi George,

I understand your concern. Let me help you further.

Did you notice any hardware or software changes prior to the issue?

The issue might occur if the sound and audio drivers are outdated. I suggest you to follow the steps below and check if the issue persists.

  1. Press Windows key + letter 'R.'
  2. Type "Devmgmt.msc" and hit OK.
  3. Expand "Sound, video and game controllers.
  4. Right click on the sound driver and select Uninstall.
  5. Put a check mark to the box which says “Delete the driver software for this device”.
  6. Press OK.
  7. Restart the computer.
  8. Check if the issue persists.

Hope it helps. Please reply to us with the status so that we can help you further.

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