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DNS server might be unavailable?

Anonymous
2015-02-13T14:20:19+00:00

Hi,

In the last two weeks I have been having problems loading webpages using win7 64bit.

Have been using this for a couple of years trouble free, untill now.

Only doing simple browsing internet, but receiving error message each time, "webpage is not available reload "........nothing

So run the troubleshooter and received error saying, " your DNS server might be unavailable " detected.

I have run " cmd ", ipconfiq , says media disconnected

Also tried running ipconfiq/flushdns says, " not reconised as an internal or external command, operable program or batch file?

Does this mean I have a connection issue?  was thinking that my wifi connection must be good, because I use another device off the same modem/ router & alls fine.

Plus on checking wifi connection status in control panel, shows up all correct.

Run virus & maleware scans all good, using Kaspersky 3.0 Pure anti virus.

Can anyone help please?

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2015-02-13T21:23:34+00:00

    KC

    It is ipconfig  "g as in george" not "q"

    IpconfiG /flushdns  There is a space between ipconfig and "/"

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  2. Anonymous
    2015-02-13T20:54:15+00:00

    Microsoft Windows [Version 6.1.7601]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\flisscity62>ipconfig

    Windows IP Configuration

    Wireless LAN adapter Wireless Network Connection 4:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

    Wireless LAN adapter Wireless Network Connection 3:

       Connection-specific DNS Suffix  . : home

       Link-local IPv6 Address . . . . . : fe80::64b6:b8fd:b1d8:f106%20

       IPv4 Address. . . . . . . . . . . : 192.168.1.80

       Subnet Mask . . . . . . . . . . . : 255.255.255.0

       Default Gateway . . . . . . . . . : 192.168.1.254

    Ethernet adapter Local Area Connection 2:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

    Ethernet adapter Bluetooth Network Connection:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

    Ethernet adapter Local Area Connection 3:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . : lab.local

    Tunnel adapter isatap.home:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . : home

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

       Connection-specific DNS Suffix  . :

       IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:343b:24b:3f57:feaf

       Link-local IPv6 Address . . . . . : fe80::343b:24b:3f57:feaf%12

       Default Gateway . . . . . . . . . : ::

    Tunnel adapter isatap.{29F2FD1C-D64B-4B7B-993C-E6F01F3D8D4C}:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

    C:\Users\flisscity62>ipconfiq/flushdns

    'ipconfiq' is not recognized as an internal or external command,

    operable program or batch file.

    C:\Users\flisscity62>ipconfiq/renew

    'ipconfiq' is not recognized as an internal or external command,

    operable program or batch file.

    C:\Users\flisscity62>ipconfiq-flushdns

    'ipconfiq-flushdns' is not recognized as an internal or external command,

    operable program or batch file.

    C:\Users\flisscity62>ipconfiqrenew

    'ipconfiqrenew' is not recognized as an internal or external command,

    operable program or batch file.

    C:\Users\flisscity62>

    C:\Users\flisscity62>

    C:\Users\flisscity62>

    C:\Users\flisscity62>

    C:\Users\flisscity62>

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  3. Anonymous
    2015-02-13T20:37:29+00:00

    KC

    Control + "C" to copy>Control + "V" to paste.

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  4. Anonymous
    2015-02-13T20:14:10+00:00

    Cheers KC,

    yeah tried that earlier, it does seem to have made a difference,  I have only had the error " webpage not available, reload " once.

    But the cmd result says, "not reconised as an internal or external command, operable programe or batch file?

    Tried the cmd prompt again, how do I paste the results on this reply?

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  5. Anonymous
    2015-02-13T14:26:09+00:00

    KC

    DNS means domain name server.  It is what translates say Microsoft.com to the IP address it is at.  When you get DNS server is not available, it usually means some sort of connectivity issue.

    When you are experiencing the problem please type the following from an elevated command prompt

    ipconfig -flushdns

    then ipconfig renew

    Does it seem to fix the issue (even if it is temporary)

    If not type tracert microsoft.com and paste the results in your next post.

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