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TechNet Forum: For Windows 7.
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Hi
I have issues with shutting down a machine. When machine is connected to company's network everything works fine. However, if machine is connected to VPN (1 hour or more) it always hangs when it is shutting down. First stage of shut down process is:
Please wait for the system Event Notification service.
This change after exactly 3 minutes. Next stage:
Please wait for the group policy client windows 7
is never timed out (even after few hours). Machine never shuts down.
In Application logs there are always these 4 events when machine is unsuccessfully shutting down:
Sens is timed out after 3 minutes while there is no 6006 event for GPClient and machine is stuck there for ages (Please wait for the group policy client). I noticed in System logs that before machine hangs during shutting down procedure there are these errors and warnings:
There is more 1014 events for different servers and few 131 events. 5783 is always just one.
I made a group policy log because I thought I will be able to see where machine stuck. Below you can see part of GPSVC log when machine is unsuccessfully shutting down:
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xe58
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Canceling pending calls
GPSVC(2d4.1cfc) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x71a
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Cancelled pending calls
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(438.1a04) 21:31:24:327 Waiting for user group policy thread to terminate.
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xe10
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Canceling pending calls
GPSVC(218.c88) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x525
GPSVC(2d4.1cfc) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x71a
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Cancelled pending calls
GPSVC(2d4.9c8) 21:31:24:327 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xdcc
GPSVC(218.1054) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0x20cc
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.9c8) 21:31:24:327 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xd90
GPSVC(218.1054) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(218.d48) 21:31:24:342 Client_CompleteNotificationCall: failed with 0x525
GPSVC(218.d48) 21:31:24:342 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(218.1c04) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x525
GPSVC(218.1c04) 21:31:24:342 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(218.1054) 21:31:24:342 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Entering with event 0x2100
GPSVC(218.1054) 21:31:24:342 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Entering with event 0x1264
GPSVC(218.1054) 21:31:24:342 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
I excluded 1 machine from GP and left it on VPN for a few hours, several times. It always shuts down successfully.
On the other hand I tried with signing out from VPN before shutting down machine, I even switched off WiFi but machine still hung. If i tried to get GP results before shutting down machine it takes ages and it is stuck in "Getting the user name" stage. Gpupdate /force never updates policy (It stops at Updating Policy...). I tired with installing different hotfixes which did not resolve the issue.
I guess there is a DNS issues while machine is on VPN which leads that GP cannot be applied. When machine is trying to shut down it is still somehow connected. There is no issues with logon, no GP scripts applying when user is logging off, no roaming profiles.
Does anyone have same issues? All machines are Dell with Juniper NC (VPN).
Thanks
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Answer accepted by question author
Hello,
The issue you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums.
TechNet Forum: For Windows 7.
Hope this information helps.